› Upgrade › Upgrade from Kofax Capture Import Connector - Advanced Email and Fax

Upgrade from Kofax Capture Import Connector - Advanced Email and Fax

This section contains information and instructions for upgrading from Kofax Capture Import Connector - Advanced Email and Fax 1.0 to Kofax Import Connector 2.0.

Run the Kofax Import Connector setup on a Kofax Capture Import Connector - Advanced Email and Fax computer to update the software. Review the following hints that may apply to your upgrade.

KCIC-AEF services running under a different user

If your Kofax Capture Import Connector - Advanced Email and Fax services ran under a non-default user (not the system user), when you upgrade to KIC-ED, this information is lost. To continue using the non-default user, change the user after upgrade.

Licensing

Your Kofax Capture Import Connector - Advanced Email and Fax licenses do not function with Kofax Import Connector. Get and install new licenses.

Changed message fields

The name of several message fields changes on upgrade:

  • The KCIC-AEF field KfxRecipientNumber changes to KfxRoutingNumber.

  • (FoIP only) The KCIC-AEF field kfxOriginatorName changes to kfxOriginatorNumber (TSI)

  • (FoIP only) The KCIC-AEF field kfxOriginatorNumber changes to kfxMessageReceptionCallerID (CallerId)

FoIP and SMTP inputs not enabled by default

As the FoIP and SMTP inputs are not enabled by default, you must add the import connectors for FoIP and SMTP in the KC Plug-In configuration. Refer to the KC Plug-In Help for instructions.

SMTP import: additional migration step needed with SSL enabled

If you were using SSL with SMTP import in KCIC-AEF, you need to set the Own Computer Name parameter in the General tab of KIC-ED Message Connector configuration. This parameter was previously available (in KCIC-AEF) as OwnPCName in the Email Inbound tab.

Log files in new location

After upgrading, the log files and temporary files are stored in the following folder:

{Common-Application-Data}\Kofax\KIC-ED\.

ImageMagick can be uninstalled

In version 1.0, ImageMagick (a tool for converting images) was installed as a standalone item. In version 2.0, it is integrated in Message Connector and it is automatically installed along with it. After upgrading, you can uninstall the standalone ImageMagick via Windows Add/Remove Programs.

Outgoing email changes

The MX lookup mode for outgoing email has changed. In 1.0, a host name configured in Message Connector was used for MX lookup. In 2.0, the mail domain of the recipient is used. For example, if the recipient is operator@kofax.com, "kofax.com" is used for MX lookup on the DNS. Essentially, Message Connector attempts to find the correct SMTP server automatically based on the recipient email address. If this does not work, change the SMTP Server Mode to either "A records" or "hosts file" and specify the SMTP server directly.

In version 1.0, outgoing email is used to send information about failed messages to an administrator. In 2.0, it can additionally be used to send email notifications to message originators.

Installing to new paths

If you upgrade the software by running version 2.0 setup, the software is installed in the old folders, such as C:\Program Files\Kofax\KCIC-AEF. You can use the new default folders. See Use new paths when upgrading Message Connector and Use new paths when upgrading KC Plug-In.