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Accept and Resolve a Line Pairing Exception Activity document

The default behavior during the Line Pairing Exception Activity when you Submit a document is to route it to the Accept and Resolve processing step.

You can accept and resolve an invoice in the Line Pairing Exception Activity by following these steps.

  1. Open a document in the Line Pairing Exception Activity.
  2. After successfully resolving all issues with the document, ensure that the Routing Option is set to Accept and Resolve, and then click Submit.

    The Resolution Complete window is displayed.

  3. Enter the details of the resolution into the Comments field.
  4. Click OK and Submit.

    The comments are applied and available in the History tab for future processing, the document is closed, and you are returned to the Work Queue.