Known issues
This topic contains information about potential issues that you may encounter while installing and using ControlSuite 1.4.0 and earlier versions. Workarounds are provided, when available. ID numbers are listed in descending order.
| ID | Title | Description | Workaround |
|---|---|---|---|
| 1940174 | Windream eConnector: No RRT return value | Some external RRTs do not return a value. | |
| 1938717 | IBM Content Manager OnDemand: Incorrect RRT return value | The file name and file extension values are returned with the application group name and application name instead. | |
| 1936739 | Interactive Capture: List item selection | When pressing TAB while on the Multi select drop-down list, the next item in the list is selected. | |
| 1936281 | Batch Importer: RRTs are not displayed | The component and RRTs are not displayed in the Available RRTs dialog box. | RRTs need to be manually entered in the subsequent components based on the Help. |
| 1934678 | GoogleDocs: Missing upload errors | If the user tries to upload to a non-existent Google directory in Shared Drives, the file will be uploaded to the root of My Drive and no error or warning message will be displayed. | |
| 1934591 | GoogleDocs: Incorrect return values | The URL and URL* RRTs do not return the expected values. | |
| 1856856 | ELO: Missing form types | The Documents Metadata form types are not listed in the Form type. | |
| 1846407 | Professional Image Management: Barcode reading fails | Barcode reading might be unsuccessful when Deskew and Trim enabled. | Do not use fast mode (and turn on threshold angle). |
| 1846286 | ELO: Incorrect field management | Required fields are not managed in the same way as on the ELO native UI. | |
| 1816539 | Config files: Sensitive data encryption | Centralized component sensitive data encryption cannot be used in earlier versions, as ControlSuite 1.4 uses an updated encryption algorithm. | Manually delete the encrypted values from the CFG file using a text editor, and then open it in APD and enter the data on the UI. |
| 1795143 | Professional Image Management: Page rotation error | Blank and mostly blank pages are rotated when using the Deskew option. | |
| 1762755 | Documentum 6.x: | An error message appears when browsing for the Documentum database using DFC in the Documentum 6.x component. | |
| 1673169 | OCR: Distorted output file image | Some output file images are distorted in the output file (PDF, HTML, DOCX, PPTX). | Turn OFF Deskew in Advanced -> Image pre-processing section, which is enabled by default. |