Known issues
This topic contains information about potential issues that you may encounter while installing and using ControlSuite 1.4.0 and earlier versions. Workarounds are provided, when available. ID numbers are listed in descending order.
| ID | Title | Description | Workaround |
|---|---|---|---|
| 1940217 | Source Error notification | The "All sources" option to get notification for any source errors fails to provide the “Source Error” notification. | Select the specific source(s) instead of All Sources in the notification configuration. |
| 1939626 | Desktop Client reports job twice | Under certain circumstances, the Desktop Client may report print jobs twice. | |
| 1938734 | Adjust License button incorrectly enabled | When running the Output Manager console in HA mode and the console is connected to the HA instance, the Adjust License button may be enabled when it should not be. | Connect the console directly to the DBM that installed the license. |
| 1938393 | Document properties lost when transferring documents between Output Manager instances | When transferring documents between Output Manager instances using the Output Manager destination, the document properties may be lost. | Set the document property's Apply Mode to Always Apply prior to sending the job. |
| 1934177 | Third-party card reader licenses consumption | When other products or Output Manager instances share the same license server, an Output Manager instance may consume all third-party card reader licenses. | |
| 1871374 | Failover profile does not accept user defined profile | When creating a new source, specifying a user defined Failover profile may not take effect immediately. | Edit and Save the source again. |
| 1646508 | Job tracking occurs when tracking is disabled | Output Manager may track jobs even when the device's tracking option is disabled. |