Known issues

This topic contains information about potential issues that you may encounter while installing and using ControlSuite 1.4.0 and earlier versions. Workarounds are provided, when available. ID numbers are listed in descending order.

ID Title Description Workaround
1860722 Login failed with SSL connection Could not login to the app when using SSL in Connection Settings on the Support Service tab.

Either remove all non-self signed certificates in the trusted root store ( backup the certificates before removing), or set this registry key and then reboot the server: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\SecurityProviders\SCHANNEL ClientAuthTrustMode =dword:00000002