Known issues
This topic describes the issues that you may encounter while using Import Connector 2025.1.
| ID | Description |
|---|---|
| 2069777 |
While installing Import Connector (Capture Plug-In and Message Connector) on Windows Server 2022 and Windows 11, the setup screen displays unwanted information about the files being copied, such as file name, directory, and size, along with the status as follows: Status: Copying new File: [1], Directory: [9], Size: [6] |
| 1975911 |
The empty HTML files are removed by VRS if Blank Page Deletion is enabled during the import. |
| 1587792 | The IsOriginal attribute is incorrect in the document script. |
| 1587258 | The color of the output TIFF image is different from the input PDF image post-conversion. |
| 1473464 |
The white spaces and line spaces are removed while importing an EML attachment using the Aspose engine. |
| 1121407 | Sometimes, PDF normalization fails using the Aspose engine. |
| 960029 | Mapping fails due to compatibility issues between Import Connector, Tungsten Capture, and Altova. |
| 864267 |
The conversion of German characters fails. |
| 840832 | The contents of the XML file are changed post-archive. |
| 742887 |
Total EML Converter converts only one word of the subject while importing an EML attachment. |
| 712224 | The conversion of XFA documents sometimes fails. |
| 695857 |
The conversion of TIF files sometimes fails. |
| 363252 | Unexpected issues occur while converting emails with long subject lines. |
| 343617 | The footer lines are removed, and blank pages are added while converting HTML files to PDF or TIFF. |
| 324754 | The conversion results are inconsistent while using KFXConverter. |