Resolved issues
This topic describes previously reported issues that are resolved in Import Connector 2025.1.
| ID | Description |
|---|---|
| 2157788, 2157245 | Unsupported image formats were allowed for conversion. |
| 2156800, 2138127 | If you tried to delete a message from your Inbox, the "ServiceUnavailable (503)" error was displayed. Later, retrying to delete the message resulted in the "RequestTimeout(408)" or "GatewayTimeout(504)" error, as well as Message Connector entering an idle state. |
| 2153379, 2151027 | The messages were delayed by 100 seconds in very rare situations. |
| 2145825, 2132179 | The status of the MS Graph connection was shown active (Green) in Message Connector even though the HTTP ports were disabled. |
| 2139145, 2139142 | The email content was cropped after PDF conversion. |
| 2131462, 2130273 | The EML file was incorrectly converted to MHT instead of TIFF. |
| 2130102 | The "ServiceUnavailable (503)" error was displayed if you tried to delete a message from your inbox |
| 2130029, 2130026 | The Tungsten Import Connector integrated with TotalAgility 7.11 was not optimized for use with 7-Zip version 23.01. |
| 2128921 | PDF/A-2b to PDF/A-3b conversion failed sometimes when the third-party component reported post-analysis errors. |
| 2122281 | KFXConverter failed to convert PDF files with version 1.6 if the third-party component reported false post-analysis errors. |
| 2122144 | KFXConverter failed to convert PDF files created using Libre Office 7.4 when the third-party component reported false post-analysis error. |
| 2118295 |
The following error message was displayed when KFXConverter failed to convert PDF files with version 1.4: "Document Conversion failed with exit code: 1" |
| 2111584 | The RightFax Connector DID/DNIS service was overwritten when there was a delay in importing faxes into Tungsten TotalAgility. This in turn caused a delay with the Import Connector. |
| 2111581 | Fax import took longer than expected when RightFax did not retain the DID/DNIS of the delayed faxes. |
| 2109140 | Attachment names with special characters, such as a colon (:), were not displayed in the message body of the imported mail when the mail subject was used as an EML/MSG attachment name. |
| 2101418 | Capture Plug-In failed when two processes tried to update the log file simultaneously. |
| 2099433, 2099105 |
Document conversion failed with an error message similar to the following when unknown tags were detected: Convert: Unknown field with tag 32934 (0x80a6) encountered. `TIFFReadDirectory' @ warning/tiff.c/TIFFWarnings/964. |
| 2090012 |
When the "FitTableWidthToPage" parameter was set to False, some email contents were lost during the EML to PDF conversion. |
| 2095032 | Document field mapping was not saved and removed after service restart. |
| 2095000, 2091050 | Upgrade to Import Connector version 2.10.x failed if the default bin and trace folder locations were changed. |
| 2094104 |
Sometimes, email import failed using MS Graph, and an error message similar to the following was displayed: "The message has no content." |
| 2083525 | Capture Plug-In Help did not contain information about the maximum document size allowed for web service input. |
| 2085207 | The Message Connector configuration tool failed due to a timeout error. |
| 2067117 | After installing Kofax Import Connector 2.10.0 fix 19676, the logos were missing in the PDF post-conversion. |