Known issues

This topic contains information about potential issues that you may encounter while installing and using Tungsten Analytics for Capture 2025.4 and earlier versions. Workarounds are provided, when available.

ID Title Description Workaround
964880 Loading icon stays too long on the Overview whenever refreshing the browser On the Overview page of the Insight Viewer, after clicking refresh browser or pressing the F5 key, the loading icon remains on screen for a longer than expected time, preventing users from interacting with the menus or options. Clear the cache or force a reload to ignore the browser cache.