Sending a Message for Authorization

Some users do not have the right to send out certain messages without authorization.

If a user does not have the right to send certain messages directly, in addition to the final recipient in the To field, he also needs to specify an authorizer in the Auth field. The message will then be relayed to the authorizer.

AditionalAddressingTypeAUTH

Picture 65: User profile authorizer options

This means that before a message can be sent, it first has to be authorized by someone. If a message is sent to a user without authorization rights, this user checks whether it has TOPCALL Service restricted/not in the "Restricted use of services" tab (picture XYZ1). If it not restricted, then only it can be able to reject the message, else the message cannot be rejected.

Picture XYZ1: Restrict use of services

The User Rights at Auth./Sig. tab has a Show authorizer recipient option. Depending on this option, the user can view or change the authorizer.

  • If the selected option is No, the user will not have the option to view or change an authorizer.

  • If the selected option is View, the user will be able to view the authorizer, but not to change it.

  • If the selected option is Edit, the user will be able to edit the authorizer.

    The authorizer can be entered manually or selected from the address book. Only users with “TOPCALL” service are listed in the address book.

If a user is not equipped with the rights to change the authorizer, it must be defined in the default template of this user; otherwise, the message will not be sent.

Picture 66: Send Message – edit authorizer