› Extended Features › Delete Archived Messages

Delete Archived Messages

You can use this feature to delete archived messages. Delete Message feature is only available in user interface if following conditions are true:

  • The delete function must be enabled using the TC/Archive registry key UpdateLog\EnableDelete. The value of this key must be greater than zero when the last time TC/Archive was started and greater than 1 when the delete request occurs.

  • User must have Archive delete right assigned in KCS Portal.

  1. To delete archive messages, select the required messages to delete and click the Delete button. Alternatively, to delete a single message, click Action icon of the message to delete and select the Delete button from the context menu.

    • For a message with multiple entries, deleting any one entry also deletes the message content. Other entries may still appear in search, but you cannot open the related message.

    • Volumes (regular or index) are not changed by delete operations.

  2. Click Refresh.