Supervisors can view the work allocated within their teams, and also allocate or redistribute the work among team members. As a supervisor, this helps you to:

• Monitor the workload at both the team and individual level.
• Ensure that you are meeting targets and utilizing resources effectively.

Manually allocate work in two ways:

• Activity Centric: Based on the importance of an activity, select the best resource to work on it.
• Resource Centric: Based on the importance of a resource and to optimize resource utilization, select the best activity to allocate to a resource.

You can also have work automatically allocated to a resource.

Select a method for allocating work:

• Allocate work based on resource

• Allocate work based on activity

• Allocate work automatically