Resolved issues
This topic describes issues that are resolved in Kofax Communication Server 10.5.0.
| ID | Title | Description |
|---|---|---|
| 1954781 | An issue with Metamail | TC/LINK-SM failed to send a message from Kofax Communication Server to SMTP using Meatamail. |
| 1953122 | SDP protocol not supported | FoIP did not support the Offer/Answer SDP protocol (RFC 3264). |
| 1946514 | Hyphen not allowed in service names | You were unable to save a user if the service linked to the user contained a hyphen in the service name. |
| 1938875 | Open SSL 1.1.1s security issue | Open SSL 1.1.1s had security vulnerabilities. |
| 1934714 | An issue with the Firefox browser | The Send button did not work in the message preview while using KCS Portal on the Firefox browser. |
| 1934127 | TC/Archive filter in KCS Portal did not support AND condition | As the AND condition was not supported by KCS Portal, the "Search for text" feature in the TC/Archive filter in KCS Portal did not work when two words were provided in the search. |
| 1929337 | Unable to convert portfolio PDFs | Kofax Communication Server and Kofax Capture Connect were unable to convert portfolio PDFs. |
| 1929321 | Incorrect sender information | While composing a message in KCS Portal, if you used the message template of another user, the address of the message template user was incorrectly filled in the sender details ('To' field). |
| 1928181 | Unable to edit user with more than one postal address | You were unable to edit and save a user with more than one postal address in KCS Portal. |
| 1928053 | Missing error log | The Kofax Communication Server setup did not log an error if the Kofax Communication Server printer installation failed due to a disabled spooler service. |
| 1927430 | Unexpected warnings displayed in the TCOSS trace | A warning message similar to the following was displayed in the TCOSS trace when a KCS Portal
monitor user was assigned minimum rights:
Denied MONITOR (3/3) access to Mail-System-list(or=*, og=*, rec=*, rg=*). |
| 1901576 | Exception while exporting outbox | The following exception occurred while exporting the Outbox message to a .zip file:
"Value was either too large or too small for an Int16." |
| 1894477 | Wildcard characters are not supported in the search | The search did not return results when you searched within the Number field of the Events using wild card characters. |
| 1893017 | Missing extension | The TCDCLINK\Conversion\13\Extension registry did not contain TIF in the default extensions list mentioned in the registry value. |
| 1891000 | Message not sent immediately after reactivating | In TC/Web, when you reactivated an active message, the message was scheduled to be sent in the future instead of sending it immediately. |
| 1888043 | Conversion time increased using KfxConverter | In Kofax Communication Server 10.4.0.1, the Aspose license loading time was increased when KfxCoverter was used, which eventually increased the conversion time. |
| 1887767, 1887761, 1884396 | Text file attached to an email header incorrectly | The MimeTypes registry added an unknown.txt file to the email header if the registry value was set as TXT or text/plain. |
| 1887763 | Double quotes displayed incorrectly in the email subject | The double quote characters ("") were displayed incorrectly as "" in the email subject. |
| 1887312 | KfxConverter unable to convert TSV text files | The tab-separated values (TSV) text files with extension .xls were not converted by KfxConverter after upgrading to Kofax Communication Server 10.4.0.1. |
| 1884715, 1862558 | Quality issue while converting non-standard page size PDFs | TcImg32 degraded the quality of PDFs with non-standard page sizes. |
| 1884507, 1825881 | ImageMagick failed to convert images | ImageMagick failed to convert images after upgrading to Kofax Communication Server 10.4.0.1. |
| 1871570 | Unable to mark multiple messages as Complete or Cancel | In TCWEB, you were unable to select multiple messages in the Inbox or Outbox and mark them as Complete or Cancel. |
| 1865749 | Import failed after the upgrade |
After upgrading to Kofax Communication Server 10.4.0.1, Kofax Capture Connect was unable to import messages as the SkipConvertingFileTypes and IgnoreTypes configurations changed. |
| 1864831 | Unable to forward messages in TCWEB | Users whose user profiles included a template were unable to forward messages. |
| 1861547 | An issue with the Japanese profile | The menu items were not displayed correctly when you switched the user interface language to Japanese in TCfW 10.4.0.1. |
| 1860396 | Lost attachment | In TC/LINK-SM, the email attachment was lost if the content type encoding was incorrect. |
| 1858482 | Data loss and data mixing | Sometimes, the messages were mixed during TCI conversion resulting in data loss and data mixing. |
| 1857886 | Reassembled UTF-8 multibyte character codes did not work | Reassembled UTF-8 multibyte character codes did not work when split over several lines. |
| 1849009 | Incorrect file extension | The extension of the email attachment changed incorrectly after configuring the MimeFileExtensions registry key. |
| 1848720 | LINK-SM failed to process Log4Shell | Link-SM failed while processing Log4Shell email using TCMIME.dll. |
| 1847107 | Issue with InstalledPanel registry key value | TCMC.exe failed if the value of the InstalledPanel registry key was empty or corresponded to a missing OCX file. |
| 1846293 | IIS/TFC.dll failed while opening and closing new messages | The IIS/TFC.dll file failed while opening or closing a new message and using TCWEB\TCSI\DebugLevel=0x2b. |
| 1846164 | Authorizer unable to reject a message | In TCWEB, the Reject button did not work for an authorizer if a template was defined in the user profile. |
| 1844520 | Unable to close TC/WEB filter screen | The user was unable to close the TC/WEB Filter screen as the Cancel button did not work. |
| 1843213 | TCLSM/SSLCipherList registry value not working | The TCLSM/SSLCipherList registry value did not work as incorrect cipher lists were used. |
| 1841156 | Dialogic libraries not installed | While installing KCS Portal on a server with no previous installation of Kofax Communication Server components, the Kofax Communication Server setup did not install Dialogic libraries and TCPDF.DLL. |
| 1841121 | The New Message button did not work in TCWEB | In TCWEB, sometimes, the new message screen did not open when you clicked the New Message button. |
| 1840729 | Unable to preview message | You were unable to preview an Inbox message due to a TLS version mismatch. |
| 1839694 | LINK-MX7 failed to convert XLSX files | LINK-MX7 failed to convert XLSX files when corrupt messages were imported. |
| 1838575 | Issue with CorrelIDForMQ registry value | TC/LINK-MQ failed using the CorrelIDForMQ registry value. |
| 1838528 | Custom tabs not retained | In KCS Portal, the newly added custom tabs in the Inbox and Outbox folders were not retained when you logged out and logged in to the application again. |
| 1838475 | Incorrect field displayed in TCfW | The Email Service field was displayed incorrectly in the user profile in TCfW. |
| 1837852 | Filter settings not retained | Filter settings were not retained in KCS Portal. |
| 1837086 | Fax chain error | Fax chaining with FoIP returned IX and Fx7 state table errors if the chained messages were empty. |
| 1836158 | Registry values overwritten | Kofax Communication Server setup overrode TCLINK MFP registry values. |
| 1835185 | Incorrect interpretation | TC/LINK-FI incorrectly interpreted file extensions as attachments in the message body. |
| 1827669 | Inbox/Outbox filters did not work in TCWEB | The From filter in Outbox and Recipient filter in Inbox did not work correctly if the groups of Recipient Cont. and From Cont. were set to the current user. |
| 1825881 | Image conversion failed | Image (JPG or PNG) to TIFF conversion failed using ImageMagick. |
| 1824180 | Message preview mismatch | The image preview of messages with RTF covers was different between KCS Portal and TCFW Client. |
| 1824157 | Spooler service status not displayed | A dedicated error code was not displayed for the RTF cover image view if the spooler service was not running. |
| 1822013 | Unnecessary configuration settings | The KFXConverter.exe.config file contained unnecessary settings. |
| 1821985 | Error message not displayed | An error message was not displayed if you were unable to open a message in KCS Portal using the TFC OpenMessage method. |
| 1821971 | An issue with the message Path property | TFC's message Path attribute did not open or close messages with CIF-IDs larger than 0x7fff ffff. |
| 1821945 | TCDCLINK registry values overwritten | The Kofax Communication Server setup overwrites the TCDCLINK\Conversion\xx\ForConversionTo registry values with the default values. |
| 1821744 | Kofax Communication server setup reboot | The Kofax Communication server setup rebooted while installing Visual Studio 2017 VC Redistributable. |
| 1820871 | Use Signature feature not working in TCWEB | The Use Signature feature did not work if TCWEB was configured to use the built-in document converter and send messages directly without using TC/LINK-SM or TC/LINK-OC. |
| 1820537 | Filter results mismatch | The Archive folder settings in KCS Portal gave different results compared to the Archive folder in TCFW. |
| 1820517 | Incorrect message status | The status of a message marked as "Cancelled" in the Archive folder in TCFW was shown incorrectly as "Completed" in KCS Portal. |
| 1820163 | Issue with administrator privileges | A Windows user without admin privileges was allowed to log into the KCS Portal admin site, and the same user was able to log in to Kofax Communication Server as a predefined Kofax Communication Server administrator user. |
| 1820158 | Browser displayed incorrect UI | A KCS Portal user without admin rights was able to view the administrator UI when the admin user and normal user accessed the application using the same browser. |
| 1819307 | Unable to open an archive file | An error message similar to the following was displayed when you tried to open a file
TCARCH\VOLUMES\xxxxxxx\00 using TCArchive:
"Acess is denied" |
| 1818814 | Email attachment replaced | The email attachment replaced the attachment in the message body. |
| 1816142 | Document conversion failed | The conversion of the .doc file failed with the Aspose engine. |
| 1815739 | Unable to access KCS Portal |
An error message similar to the following was displayed when you tried to access KCS Portal after migrating to a new server: "An item with the same key has already been added" |
| 1811735 | Memory leak issue | The HTML to TCI conversion failed due to a memory leak issue. |
| 1808024 | PDF to TIFF/TCI conversion failed | The PDF to TIFF/TCI conversion failed if the TCDC printer and Spooler service were not available. |
| 1806632 | FX7 state table error | The FX7 state table error occurred as the Foip_T30.exe process used complete CPU memory. |
| 1805495 | File extensions not ignored | The file extensions listed in the exception list were not ignored during document conversion. |
| 1805492 | TIFF to TCI conversion failed | TIFF files with X- or Y- resolution set to 0 failed to convert to TCI when ImageMagick was used. |
| 1805483 | Multiple connections not displayed | The complete connection details of a Kofax Capture Connect connection were not displayed when you viewed multiple KCC connections in KCS Portal Server Configuration. |
| 1805480 | Message resubmit failed |
An error message similar to the following was displayed when you tried to resubmit an inbound FAX message from the TCWEB inbox: "Failed to resubmit message. Error code:616" |
| 1805468 | Login security issues | A user was able to view a message from a browser without logging in to the application. |
| 1805462 | incorrect file loaded | The beep.wav file was loaded from a location other than the one specified in the registry. |
| 1805456 | Application server connection failed | KCS Portal failed to connect to the application servers listed under when the Windows firewall was enabled. |
| 1805448 | TCDC failed to convert files | TCDC failed while converting the "._LT training photos" files. |
Documentation: Missing and obsolete information
Issues resolved in Kofax Communication Server documentation are listed here.
| ID | Description |
|---|---|
| 1955703 | The new user creation script mentioned in the Kofax Communication Server TFC Reference Manual did not work as expected. |
| 1955003 | The Kofax Communication Server TC/LINK-SC Technical Manual did not mention the software requirement for librfc32.dll. |
| 1951685 | The TC/Archive Technical manual did not contain information about the trace-level decimal value, 131072. |
| 1937790 | The documentation had references to Microsoft Lync Server which is no longer supported by Kofax Communication Server. |
| 1932099 | The TC/LINK-MD technical manual did not provide information about the maximum allowed character limit for the SCAddressOut1 registry. |
| 1883235 | The Kofax Communication Server Model 360 SMS Box Installation Manual did not contain information about how to disable SNMP. |
| 1859246 | TC/LINK Technical Manual did not specify the character limit for the TCLINKxx\General\Language registry. |
| 1849010 | Kofax Capture Connector help did not contain information about the character limit for file extensions that can be imported into Kofax Capture. |
| 1846390 | The Kofax Capture Connect 10.4.0.1 technical specifications did not specify Kofax Capture and VRS requirements. |
| 1821948 | The Kofax Communication Server Document Conversion Technical Manual did not contain information about the TIF and TCI values of the TCDCLINK\Conversion\13\ForConversionTo registry. |
| 1819581 | The brand logo was incorrect on the Kofax Communication Server TC/Web Installation and Configuration Manual title page. |
| 1819151 | The Kofax Communication Server TC/Web Installation and Configuration Manual contained the incorrect version of ASP .NET in the Prerequisites. |