Tungsten Import Connector uses a unified workflow for documents from all sources. However, previous versions of import connectors use various approaches for importing documents to Tungsten Capture. This topic describes the concepts that you need to understand before configuring Tungsten Import Connector.

Conversion

Message Connector converts the documents in the storage before importing them to Tungsten Capture. To convert the documents, the conversion tools must be installed on the same computer where Message Connector is installed. For more information, refer to the Tungsten Import Connector Installation Guide.

Connections

The Capture Plug-In component of Tungsten Import Connector is directly integrated with Tungsten Capture. The Message Connector is usually installed on another computer. A connection between Message Connector and Capture Plug-In is defined in Capture Plug-In. For more information, see Add a connection.

You can also define how often Capture Plug-In polls for new documents and restrict the operating time of this connection. Even when the connection is inactive, documents delivered via SMTP email, fax over IP, and web service are accumulated in Message Connector storage.

When you define a connection, you must select the default destination. All the documents are handled accordingly unless you specify a different rule.

Destination

Destinations contain the configuration information about how the documents received from Tungsten Import Connector are handled in Tungsten Capture. You can select the settings, such as document conversion, the part of the document to import (such as only attachments in case of emails), and batch class to use. You can also map the metadata of the imported documents to Tungsten Capture batch /folder /document fields. For more information, see Manage destinations.

Rule

Rules allow you to filter documents and assign them to destinations. Rules override the default destination of a connection. For example, you can configure to send all the email messages to destination 1 and all faxes starting with number 123 to destination 2. For more information, see Add a rule.

Storage

Before importing to Tungsten Capture, documents from all sources are saved to the internal storage of Message Connector. Capture Plug-In periodically polls all connected Message Connectors and imports the documents to Tungsten Capture. Processed documents in the storage are automatically deleted when space is required for the new documents. Administrators can access the documents in the storage. For more information, see View messages in the storage and Manage failed messages manually.