› Configure Capture Plug-In › Manage connections › Add a connection › Configure folders for import › Import MSG and EML files from folder

Import MSG and EML files from folder

When you import MSG and EML files from a folder, these email messages may be treated as received emails. When a MSG/EML file is treated as a received email:

  • The metadata such as originator, recipient, subject, and date are derived from the EML/MSG file instead of the input file. This metadata can also be used for configuring Capture Plug-In rules.
  • Similar to the received emails, content parts of the EML/MSG are always extracted (even if the Extract EML files option is not selected). For example, converting to TIFF, adding a message header, and importing only body or attachments.

In the following scenarios, imported EML/MSG file is treated as a received mail:

  • When a single EML or MSG file is imported and the Import trigger file option is not selected.

  • When a single EML or MSG file is imported with a trigger file.

In the following scenarios, imported EML/MSG file is treated as files on disk storage:

  • When a single EML or MSG file is imported and the Import trigger file option is selected.

  • When two or more EML or MSG files are imported.