› Manage users

Manage users

You can define users on the Tenant Management System.

Create a user

  1. On the header bar of your Tenant Management System page, click Settings > Users.

    The Manage Users page appears with a list of existing users (if any).

  2. The account lockout policy disables a user account if the user enters an incorrect password a specified number of times within a specified time. The lockout prevents attackers from guessing users' passwords and decreases the likelihood of successful attacks on your network. To define an account lockout duration, do the following under Account lockout policy.
    1. Set the Maximum number of logon attempts after which a user account must be locked. A locked-out account can only be used again if it is reset by an administrator or if the lockout duration for the account has expired. (Default: 5)
    2. Set the Account lockout duration (Mins). (Default: 30 Minutes)

      The account remains locked before automatically getting unlocked based on the lockout duration set.

  3. Click Create.

    The Create User page appears.

  4. Enter a Name for the user.
  5. Enter the Username for the user to log in to the Tenant Management application.
  6. On the User Type list, select either option:

    • Administrator: The user can create, update, delete and view the users, and edit the database server.

    • Standard: The user can create, update, delete and view the users, but cannot edit the database server.

  7. Enter the Password and then Confirm Password for the user to log in to Tenant Management application.

    • The minimum password length should be 8 characters. (Maximum: 64 characters)

    • All the printable ASCII and Unicode characters are allowed.

  8. To keep the account of the user locked, select Account Locked. (Default: Clear)
  9. Click Save.

    The user is created and listed on the Manage Users page.

  10. Click Close to return to the Tenant Management System page.

Update a user

An Administrator can update/change the user details, such as name, username, and password.

  1. On the header bar of your Tenant Management System page, click Settings > Users.

    The Manage Users page appears with a list of existing users (if any).

  2. From the list of users, click the user for which to update.

    The Update User page appears.

  3. To change the user's password, do the following:
    1. Enter the New Password and Confirm Password for the user to log in to the Tenant Management application.
    2. For security verification, enter your password in the field to continue.

    The field to enter your own password will only appear when new password field is modified.

  4. Click Save.

    If the password provided is not valid, a warning message appears.

Delete a user

  1. On the header bar of your Tenant Management System page, click Settings > Users.

    The Manage Users page appears with a list of existing users (if any).

  2. From the list of users, select the user to delete and click Delete.
  3. Click Yes to confirm the deletion.