Manage retention policy

You can set a retention period for expired tenants so they can be automatically deleted after the specified period.

  1. On the header bar, click Settings > Retention Period.

    The Retention Period page appears.

  2. Set the Retention Period (Post Expiry) for tenants that have expired. (Default: 60 Days)
  3. Click Save.

    When the system task runs daily, a tenant is permanently deleted if the number of days since the tenant's expiry exceeds the configured retention period. For example, if a tenant expires on January 1, 2025, and the retention period is set to 60 days, the system will automatically delete the tenant on March 2, 2025, as this date exceeds the retention period.