› Use the Line Pairing Correction activity › Invalid reasons

Invalid reasons

When a document reaches Line Pairing Correction activity, an invalid reason is already applied.

As soon as the last unpaired invoice line has been paired the selected invalid reason is cleared automatically. This can happen in the following scenarios:

  • Simple pairing

  • Advanced pairing

  • Booking as unplanned costs

If you delete a line, even if the above scenarios occur, the invalid reason is not cleared. This is because the user must decide whether or not the invalid reason should be kept.

Also, if you delete an already paired line a from the Paired Lines table a corresponding unpaired line is added is added to the Available Lines from Purchase Order table. If the invalid reason value is blank, then the Line pairing failed invalid reason is selected and you are back in a state where not all lines are paired.

If you are unable to resolve the line items on a document because information is missing or cannot be read, you can select an invalid reason from the list at the top of the form. Selecting an invalid reason does not stop a document from being processed. Instead, it forces fields to be valid so that the document can be further processed, but in a different way than usual.

Your Administrator may add their own reasons or change the names of these reasons.

For more information on invalid reasons and when they are used, contact your Tungsten AP Agility Administrator.

The following is a list of all possible invalid reasons that may appear on your form.

Line pairing failed

Select this reason if line pairing has failed. The document is sent for further processing.

Quantity mismatch

Select this reason if there is a discrepancy with at least one line item, between its quantity on the invoice and its quantity on the corresponding purchase order. The document is sent for further processing.

Unit price mismatch

Select this reason if there is a discrepancy with at least one line item, between the unit price on an invoice and the price on the corresponding purchase order. The document is sent for further processing.

Items not ordered

Select this reason if the invoice contains one or more line items that were not ordered.

GR missing

Select this reason if the invoice contains one or more line items where the ordered goods are not yet received.

Service entry sheet missing

Select this reason if the invoice contains one or more line items that are not yet included in the service entry sheet.