› Use the Line Pairing Correction activity › Document rejection

Document rejection

If you cannot reconcile one or more lines for some reason and there is no suitable invalid reason, it is possible to reject a document. This means that an expert can review the invoice and make the necessary changes so that it continues with processing.

When processing a document that you cannot finish, and therefore, must reject, select one of the following invalid reasons.

  • Goods receipt missing

  • Items not ordered

  • Line Pairing failed

  • Quantity mismatch

  • Unit price mismatch

The above list is the default list of invalid reasons related to line pairing. It is possible that your solution Administrator has modified or added to this list.