Distributor
A distributor user distributes or routes incoming messages addressed centrally to the company, to the intended recipients. The distributors can also specify the desired recipient in the recipient field and add or update information in the subject and from fields. But cannot change the message content.
A configurable queue is used to poll the incoming messages. When a message is received, the Distributor user is informed that a new message is available for distribution. The distributor then enters the final recipient and sets the Distribution Mode on (see Distribute for more information.). When a user receives a message for distribution, the message is locked in the queue so that another user does not pick up the same message.
If a message is not processed by a user (Distributor) within the set time, the message is again added back to the queue and made available to another user.
You can navigate to the Distributor tab from the edit user details screen,
.
Use the Distributor tab to configure the following fields.
Field | Description |
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Distributor mode | Enables the distributor mode. |
View first page only | Allows the distributor user to see only the first page of the message. |
Print enabled | Enables the message for printing. |
Save as enabled | Enables to save message to a folder. |
Distributor queue | Specify the Kofax Communication Server queue to search for messages to distribute. If this field is empty, the DIST queue is used. |
Terminate enabled | Terminates an incoming message. |
Split messages | Splits an incoming message to multiple new messages. All messages in a distribution mode are open in text view. |
Change message content | Allows the distributor user to modify the content of a message. |
Key system fields | Allows the distributor user to view or modify key system fields.
If View is selected, the user can fill the header fields with the function keys but cannot change the fields
directly.
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