Tungsten AutomationKCS Portal Help
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  • Welcome
  • Getting started
    • Log in to KCS Portal
    • Change own password
    • Select message server
    • Basic UI organization and available tools
    • Filtering/Sorting
      • Filter or search
      • Sort grid data
      • Show/Hide columns
      • Scrolling
  • Compose message
    • Toggle message view
    • Send
    • Save As
    • Cancel
    • Send Options
    • Insert
      • Text
      • Attachment
      • Page break
      • Signature mark
    • Reorder message blocks
    • Message fields
      • Add recipient addresses
    • Cover sheet
      • Create a cover sheet
      • Service dependent cover sheets
        • Create a service cover sheet
      • Rich text cover sheets
        • Create a Rich text cover sheet
      • Cover sheet variables
  • Message folders
    • Inbox
      • Message statuses
      • Distribute
      • Reply / Reply All
      • Mark a message as read or unread
      • Authorize a message
      • Reject a message
    • Outbox
      • Message statuses
      • Reactivate
      • Correct
      • ReRoute
      • Resend
    • Inbox/Outbox message actions
      • Forward
      • Complete
    • Message authorization
    • System Folder
      • Edit system files
    • FIS Folder
    • Message Folder
    • Transfer Folder
      • Backup messages
      • Restore messages
    • Archive
    • Common features
      • Preview a message
      • Add memo
      • Copy messages
      • Export messages
      • Remove messages
  • Monitor
    • Status and actions
    • General status colors
    • Application Server items and icons
    • Message Server items and icons
  • KCS Administration
    • Licenses
      • Add a license
      • Remove a license
      • Activate Test mode
    • Registrations
      • Remove Registrations
    • Services
      • Add a service
      • Modify a service
      • Remove a service
      • Backup services
      • Restore services
    • Users
      • Add a user
      • Edit a user
      • Remove a user
      • Backup users
      • Restore users
      • User properties
        • Basic
          • General
          • Addresses
          • Events
          • Rights
        • Advance
          • TC/Web Navigation
          • TC/Web User Administration
          • Authorize/Sign
          • Manual Fax
          • Services
          • Distributor
          • Queue Length Alerting/Queue Page Alerting/ Queue Age Alerting
          • Queue Logging
          • FAXPlus
    • User Addresses
    • Events
      • Modify an event
      • Remove events
    • Archive
      • Actions on volumes
      • Update volumes in Archive Server
    • Number Series
      • Change Number Series
    • Disk Usage
    • Alerting
    • Log Entries
  • Settings
    • Groups
      • Add a group
      • Edit a group
      • Remove a group
    • Application Servers
      • Add an Application Server
      • Edit an Application Server
      • Delete an Application Server
    • Message Servers
      • Add a Message Server
      • Edit a Message Server
      • Delete a Message Server
  • Recipients
    • Add a recipient
    • Edit a recipient
    • Remove a recipient
    • Distribution list
      • Add a distribution list
      • Edit a distribution list
      • Export a distribution list
      • Import a distribution list
  • Troubleshooting
    • Error on initial login
    • Error on Login
    • Error on login during normal operation
    • Authorization error on login
    • Monitor view does not show any information
    • HTTP error 403
    • HTTP error 405
    • Server error when starting default login page
    • Blank screen displayed when starting KCS Portal
 › Compose message

Compose message

To create a new message, click Compose Message. The following screen appears.

The following options are available for a new message:

  • Toggle message view
  • Send

  • Save As

  • Cancel

  • Send Options

  • Insert

  • Reorder message blocks

  • Message fields

  • Cover sheet

Search resultsSearch tips

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Search tips

The search returns topics that contain terms you enter. If you type more than one term, an OR is assumed, which returns topics where any of the terms are found. Enclose your search terms in quotes for exact-phrase matching.

The search also uses fuzzy matching to account for partial words (such as install and installs). The results appear in order of relevance, based on how many search terms occur per topic. Exact matches are highlighted.

To refine the search, you can use the following operators:

  • Type + in front of words that must be included in the search or - in front of words to exclude. (Example: user +shortcut –group finds shortcut and user shortcut, but not group or user group.)
  • Use * as a wildcard for missing characters. The wildcard can be used anywhere in a search term. (Example: inst* finds installation and instructions.)
  • Type title: at the beginning of the search phrase to look only for topic titles. (Example: title:configuration finds the topic titled “Changing the software configuration.”)
  • For multi-term searches, you can specify a priority for terms in your search. Follow the term with ^ and a positive number that indicates the weight given that term. A higher number indicates more weight. (Example: shortcut^10 group gives shortcut 10 times the weight as group.)
  • To use fuzzy searching to account for misspellings, follow the term with ~ and a positive number for the number of corrections to be made. (Example: port~1 matches fort, post, or potr, and other instances where one correction leads to a match.)

Note that operators cannot be used as search terms: + - * : ~ ^ ' "