Errors that occur during scanning are logged in FORMS' error logs.
If you see a "no contact" message, the scanner may not be connected, or it may be switched off.
Connect or switch on the scanner, wait until it is ready, make sure there are forms in the document feeder, and start the job again.
If that does not help, try shutting down the computer and turning on the scanner before restarting the computer.
This error can also occur if ASPI is not installed for ISIS scanning or STI is not installed with USB. Normally those are installed automatically. However, if for some reason they were not installed, you can sometimes obtain them separately from the scanner manufacturer's website and install them yourself.
See ScanAhead.
Choose another topic from the list below.
Otherwise, please refer to troubleshooting information supplied with your scanner card or your scanner.
Troubleshooting after installation (includes scanning problems)
Scan crashed while a set or batch was being scanned
A scanned document violated set logic