Data retention
This topic details how e-Invoice Connect stores your data.
Members and related information
e-Invoice Connect automatically deletes all members that remained non-active in the system for 5 years.
It also deletes all associated users and invoices with the following exceptions to the rule:
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Users that are also associated with other members that are active in the system.
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Invoices that have the other part (sender or receiver) still active in the system. We purge the database of all links to deleted members, but the invoice XML files remain as they are.
Deletion on request
A member can send an account deletion request to e-Invoice Connect support. In this case, the deletion of associated users and invoices follows the standard rules described above.
Invoices
e-Invoice Connect automatically deletes all invoices that are 10 years old. Members can change this retention period to adhere to their governmental standards. For more information, refer to the following topic:Invoice retention settings.
e-Invoice Connect runs checks for accounts and invoices that are subject to automatic deletion every several months.
e-Invoice Connect sends email notifications to users. Outgoing email messages like these are immediately deleted from the mail server after the email is sent.