› Log in to PSIsafe Web

Log in to PSIsafe Web

Log in to PSIsafe Web using a local PSIsafe account

When first browsing to the URL configured by your organization for PSIsafe Web, the login screen appears.

First, you need to set up the configuration of PSIsafe Web by clicking Configuration , which displays the Database and Customer code fields to input as directed by your PSIsafe Administrator. Once input, these values will remain until changed.

By default, the Database and Customer code values are CNG_Main and default, respectively. If necessary, enter these values to reset the configuration to the default values.

After setting up your configuration to access the correct location, you can move on to logging in. Enter the same username and password used for the PSIsafe Desktop client, or use the credentials assigned to you by your administrator.

In some cases, the Database and Customer code fields of the configuration may be reset by your organization's browser policies, which may not cache information, or may reset cached information at set intervals. Additionally, if a user resets the cached web data manually, these input values are reset to the default values noted above. Be sure to record your Database and Customer code values provided by your administrator, in the event that they must be re-entered after a web data cache reset.

Log in to PSIsafe Web using Microsoft Entra ID

Overview

Microsoft Entra ID (formerly Azure Active Directory) offers a secure and convenient way to manage user identities and access across multiple applications. For PSIsafe Web, using Microsoft Entra ID enhances security by supporting multi-factor authentication and single sign-on (SSO).

Prerequisites

Microsoft Entra ID settings must be properly configured in the Microsoft Entra ID section of PSIsafe Management.

Configure PSIsafe Web to allow logins with local PSIsafe accounts

Users can log in to PSIsafe Web using a local PSIsafe account with the following configuration options:

  • The option Use MS Entra ID is not enabled for the user.
  • The option Is Tungsten Support is selected.
  • One of the following Administrator settings is enabled:
    • Microsoft Entra ID > Both local and Microsoft Entra ID logins, or
    • Microsoft Entra ID > Login with local credentials when the user is not linked in Microsoft Entra ID settings.
For more information, see Microsoft Entra ID in the PSIsafe Administrator Help.

Logging in with Microsoft Entra ID

To log in to PSIsafe Web using MS Entra ID credentials, follow these steps:

  1. Launch PSIsafe Web web through your browser.

    On the login screen, locate the link Login with Microsoft, which is displayed if Microsoft Entra ID settings described in the previous sections are configured for your account.

  2. Start the login procedure with Microsoft Entra ID by clicking Login with Microsoft.

    The Microsoft login page is displayed.

  3. Input your Azure or Microsoft Entra ID email and password.

    If this is your first time logging in with Microsoft Entra ID, you will be prompted to change the default password provided by your organization.

  4. Set up an authentication method (if required):

    If no authentication method is set up, the screen Action Required is displayed, prompting you to set up a new authentication method.

  5. Click Next to proceed.
  6. Configure your Microsoft Authenticator app.

    On the screen Set up a new authentication method, execute the steps below to set up the Microsoft Authenticator app:

    • On your mobile device, open the Microsoft Authenticator app.
    • Tap the + button to add an account.
    • Choose Work or School account.
    • Select Scan QR code and use your mobile phone to scan the QR code displayed on your computer screen.
    • Click Next after scanning the QR code.
  7. Get login approval through the Microsoft Authenticator app.
    • After completing the setup procedure for authentication, a notification is sent in the Microsoft Authenticator app.
    • Enter the code displayed in the application on your computer to the app and tap Yes to approve.
  8. Complete the login procedure.

    After receiving approval for the login request, PSIsafe Web displays a confirmation screen.

  9. Click Next and then Done to complete the login process.

    After a successful login, users are automatically redirected to the PSIsafe Web dashboard. The system automatically verifies if your Azure email is present in the database.

    Subsequent logins

    For future logins:

    • Open PSIsafe Web and click on Login with Microsoft.
    • Enter your Azure credentials and approve the login request through the Microsoft Authenticator app.
    • Users are granted access to PSIsafe Web if their Azure email is recognized and mapped in PSIsafe Management > User Settings > Microsoft Entra Users.
    Always keep your Microsoft Entra ID credentials secure and follow your organization's policies for authentication and security.