› AP Essentials Admin Center › Add a notification

Add a notification

Add a new notification to a customer using Admin Center.

Complete the following steps:

  1. Navigate to the Services view and select Notifications.
  2. Select Edit, then select Add.
  3. Use the dialog that appears to specify the notification settings.
  4. Select OK to save your changes.

    The notification is immediately active.

Add a usage warning notification for multiple users and groups

Send usage warning notifications to multiple users and groups when document volume or account time reaches 80%, 90%, or 100% of the maximum limit. The usage warning notification is available from the Notifications service at the subsidiary, partner, customer, and customer group levels.

  1. Navigate to the Services view and select Notifications.
  2. Select Edit, then select Add.
  3. In the dialog that appears, select Usage warning in the Event box.
  4. Select Send email in the Action box.
  5. Select Users and groups in the Recipient type box. The Add recipients button appears.
  6. Select Add recipients and use the view that appears to select the recipients of the usage warning notifications. The Users tab displays users, and the Groups tab displays groups. You can select any number and combination of users and groups.
  7. When creating a usage warning at the subsidiary or partner level, use the Level setting to determine which level the notification applies to.
    For example, if you create a notification for a usage warning on the subsidiary level, and you select Partner account here, usage warning notifications are only triggered by events on the partner level.
  8. Use the Trigger setting to determine whether the notification is triggered by remaining document volumes, remaining time on the service plan, or both.
  9. Select OK to save the recipients, then select OK again to save the notification.

    The notification is immediately active.