Supplier and customer identification

When a document enters the system for the first time, it is unknown, and you must specify the correct supplier, or customer, during verification, so Tungsten AP Essentials can learn to recognize documents from the same supplier or customer. Tungsten AP Essentials uses all the information on the document during the identification process. As you process more documents from different suppliers or customers, Tungsten AP Essentials identifies the unique characteristics of each document, so the supplier or customer can be identified with greater confidence. Typically, a document from a new supplier or customer only needs to be verified once in order for subsequent documents from the same supplier or customer to be identified correctly. Identification is a key component of online learning.

Improved identification with master data

If you use supplier master data, or customer master data, Tungsten AP Essentials uses the master data to increase the probability of identifying the supplier or customer automatically.

Automatic identification requires the name field and at least one additional field on the document. The more fields you provide, the better the result. The fields must be enabled in the document type in order to improve identification with master data. XML documents and image-based documents, such as PDF, TIF, PNG, and JPG documents, use different master data for identification.

Image-based documents

For image-based documents, identification using master data uses these fields:

Supplier identification	Customer identification
Name	Name
Tax registration number	Tax registration number
Organization number	Organization number
Telephone number	Telephone number
Street	Street
Postal code	Postal code
City	City
Bank account number (multiple)
Bank number (multiple)

The supplier or customer number is not used.

XML documents

For XML documents, identification using master data uses these fields:

Name
Tax registration number
Postal code
Bank account number (IBAN)

When comparing field values with master data, special characters and spaces are ignored. Extra field information is also used, including data from disabled fields.