General

Use this tab to add or modify general information for a user.

Field	Description
User ID	User ID assigned to the user.
Group	Group to which the user belongs.
Location	The location of the user. The location is used for location-based routing, where the recipient depends on the location of the message originator. The maximum length of the location can be eight characters.
Representative	A representative for this user. If authorized, a representative can read and/or write the user folders.
Company	The name of the user’s company. Text line used in cover sheets.
Department	The name of the user’s department. Text line used in cover sheets.
Full Name	Full name of the user to insert in the cover sheets.
Salutation	Salutation of the user, such as Mr. and Mrs. to insert in the cover sheets.
Free Text	Description in cover sheets.
Default Template	Specify the template file name along with the folder name. For example, FIS/Template. The Tungsten Communication Server Portal does not verify whether this template exists.
Language	The language to use by a user. The Tungsten Communication Server Portal supports the following languages: German French Spanish Italian Simplified Chinese Japanese Portuguese (Brazilian) Russian
User Belongs to	Specify the email server type or application for which the DirSync process is done. Available email server types and business applications are: Topcall: This uses the Tungsten Communication Server user and does not support DirSync. MS Mail cc:Mail HCL Notes HP Open Mail Host TCFI MS Exchange GroupWise IBM MQSeries SAP/R3 via TC/LINK-SC SAP/R3 via TC/LINK-AC Internet SMS X.400 MFPConnect
Time Zone	Select the time zone of the user. The timestamp displayed in the user folders like inbox and outbox depends on the time zone selected. Irrespective of the system time, the timestamp displayed in the messages is automatically converted to the time zone set in the user profile. To set the time zone, make sure the following settings are configured: TCOSS: The registry value of HKLM\Software\Topcall\TCOSS\TimeBase must be set to UTC and the Atz99 system file must be available on the TCOSS server. Client: The registry value HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\TOPCALL\KCSPortal\TCSI\ AutoTimeZone must be set to 1 to convert the timestamp to the time zone selected. Time zone conversion The timestamp is automatically converted only when the registry "AutoTimeZone" is set to 1. If the automatic conversion of the timestamp is disabled and if the TCOSS server operates in UTC, then the timestamp is displayed in UTC in Tungsten Communication Server Portal. For users with no time zone defined, the time stamp is not converted, and the default system time zone is used. If the system time zone is not set, the UTC is used. It is not recommended to set the time zone of a user profile to the TCOSS time zone or to one of the military time zones (time zone A - time zone Z). If a user profile has one of these time zones set, then the automatic conversion of time stamps is done without daylight savings.
VRS Profile	Specify the VRS (VirtualReScan) profile name to use for document conversion. You can modify the VRS profile only when the user belongs to MFPConnect. Refer to the MFPConnect Administration Guide.
Visible in outbox	Select this option for a gateway user. MediaType and Application Name fields appear.
MediaType	Select the media type that matches the connected mail system or medium. If Visible in outbox is set for a user, select the Invalid media type. This media type ensures that the user profile information is imported into the OmniAnalyser database. The “Invalid” media type is only used internally. It does not appear in reports.
Application Name	A descriptive name for the application. You can use the same application name for all queues polled by an instance. If there are several parallel instances, such as, for a link, all instances can share the same application name. The maximum length for an application name is 256 characters.
Windows (LAN) login	Allows the user to login to the Tungsten Communication Server using the LAN login credentials. When using the LAN login credentials, the user’s password is not verified by Tungsten Communication Server.
Native TCS user login	Uses the Tungsten Communication Server user credentials to log in to Communication Server. The following fields are enabled when you select native login: Password and Retype password: Password of the user. The maximum length for a password is 80 alphanumeric characters. The password field can be left blank for a new user. The minimum password length is set in the “+MAIL5V/App99” file. The minimum password check applies when changing the passwords. Password will never expire change password at next login: Allows the newly created user to change their password when logging in to the application for the next time. If both the Windows (LAN) login and Native TCS user login options are enabled, user can login using the Communication Server user credentials or Windows (LAN) credentials.
Lock Account	Locks the account of this user. When an account is locked for a user, the “Account is locked” information is displayed in the Lock Account field. But no system error message or event log entry is generated. The account is also locked when a user consecutively tries to log in with a wrong password for a configured number of times. The number of incorrect login attempts is set in the “+MAIL5V/App99” file. The number of attempts to log in using a wrong password does not expire with session timeout. Account locking is reported by a system error message (with error level 2 = warning) and an event log entry. The “account locked” flag is stored permanently in the user profile. Once an account is locked, the administrator can unlock the account by clearing the Lock Account field or by changing the password of the user.
Cost Center	The department or entity that pays for a user’s outgoing faxes and other transmission fees. If authorized, user can modify their cost center.
Dirsync allowed	TC/LINK automatically modifies the User ID as per the changes in the mail client’s user profile.
Reject all messages	All incoming messages are rejected. The handling of messages is the same as with negative termination, non-delivery notifications and archive entries are generated as requested.
Logging of all send attempts	TCOSS logs all message sent attempts in the short-term archive. For example, for a fax line, all the scenarios where a distant subscriber was busy or not reachable are logged in the short-term archive.
Number Locking	Restricts concurrent access to identical telephone numbers for VoiceLink2 users. This feature is similar to the basic number locking feature of fax channels. If activated for a VoiceLink2 queue user, the locking covers all send orders within that queue and does not interfere with send orders in other queues. Refer to the Voice Platform Technical Manual.
Comments	Specify some general information about the user. You can also use this field to log all the changes performed on a user profile, such as information about the modified fields and the reason for modification. This field can have a maximum of 30000 characters. By default, this field is not editable. To add/edit information, click the button. Click button to lock the field. After saving the updated user profile, you cannot undo the changes.
The following fields are displayed only for the users that are created using Tungsten Communication Server version 10.3.0 and higher.
Time Created	Date and time of the TCOSS server when the user was created. This information is displayed in the format as configured in the TCOSS server. This value is displayed according to the current Windows time zone.
Created by user	Name of the user who created this user.
Created by application	Name of the Tungsten Communication Server application used for creating this user: TC/Web, Tungsten Communication Server Portal, or Dirsync.
The following fields are displayed only for the users that are created or modified using Tungsten Communication Server version 10.3.0 and higher.
Time modified	Date and time of the TCOSS server when the user information was last modified. This information is displayed in the format as configured in the TCOSS server. In TCfW, while saving a new user, if the user clicks Save and then clicks OK, the time of clicking Save is displayed as Time Created, and the time of clicking OK is displayed as Time Modified.
Modified by user	Name of the user who modified the information of this user.
Modified by application	Name of the Tungsten Communication Server application used for modifying this user: TCfW, TC/Web, Tungsten Communication Server Portal, or Dirsync.
Default Fax Service	Set the default fax service for the user. The default fax service is used while sending a message to the fax address (for example, 12345). While sending a message, the user can enter the fax number in the recipient's address field and press Enter, the default service is displayed automatically along with the fax address. If the default service is not set for the user, the global default service is used from the configuration file.
Default Email Service	Set the default email service for the user. The default email service is used while sending a message to an email address. While sending a message, the user can enter the email address in the recipient's address field and press Enter, the default service is displayed automatically along with the email address. If the default service is not set for the user, the global default service is used from the configuration file.