› Message folders › Inbox › Mark a message as read or unread

Mark a message as read or unread

You can mark a read message as unread and vice versa.

  1. From the navigation page, go to Messages > Inbox.

    The list of messages in the inbox is displayed.

  2. Do one of the following based on your requirement.

    • Mark an unread (New) message as read.

      1. Select the message to be marked as read. The status of an unread message is displayed as New.

      2. Click Read.

        The status of the message is changed to Touched.

    • Mark a read (Touched) message as unread.

      1. Select the message to be marked as unread. The status of a read message is displayed as Touched.

      2. Click Unread.

        The status of the message is changed to New.