Use this tab to tune the performance and to support importing large files.

Storage blob cache duration: Duration for which the binary large object file for newly saved messages are stored for reuse. Increase this value to improve performance for processing large messages so that the blobs from the received message are not read from the storage when the Kofax App starts importing.

Minimum value is 1 minute and maximum value is 24 hours. Default: 10 minutes

Message lock duration: Duration for which a message is locked for processing.

Minimum value is 5 minutes and maximum value is 2 hours. Default: 60 minutes

Retry delay: Message Connector will wait for this duration before importing a message again which has failed with an unexpected import error.

Minimum value is 30 minutes and maximum value is 24 hours. Default: 60 minutes

Number of import attempts: The number of retry attempts for importing a message.

Minimum value is 1 and maximum value is 100. Default: 10

Maximum blob download duration: Duration for which the returned binary large object files are kept for download by the Kofax App. Increase this value to support the situation where the transfer of large messages from Message Connector to the Kofax App takes more than four hours.

Minimum value is 30 minutes and maximum value is 24 hours. Default: 4 hours

Server threads: The number of reception threads to handle concurrent calls. Any additional HTTP requests are kept in the TCP listener backlog. Such requests may be processed later, or they may fail.

Maximum server threads allowed is 100. Default: 20

Maximum FoIP inbound calls: The maximum number of concurrent FoIP inbound calls allowed.

Maximum calls allowed is 60 and minimum value to be set is 1. Default: 8

It limits the maximum number of concurrent inbound FoIP calls. If this value exceeds, additional calls are rejected with the status 'user busy' (SIP status code 486).