Invoices with Exceptions

The view provides a count of invoices with exceptions for a selected time interval, such as the last 5 days. An exception is when an invoice deviates from the standard workflow and there are no interventions.

Across the top of the screen are several drop-down lists that enable to you to filter the results displayed in the chart below. Selections made here are saved and applied the next time you open this or another view. If a selection made here does not appear in another view, it is ignored.

Time frame

Select the length of time that you want displayed in the table. You can chose from the following time frames.

  • Last 5 days. (Default: Selected)

  • Last 10 days.

  • Last 15 days.

  • Last 30 days.

  • Last 12 months.

Invoice type

Select an invoice type to filter what invoices are displayed in the graphs below. You can choose from the following invoice types. (Default: All Invoices)

  • All Invoices

  • Non-PO

  • PO

Organization

Select an organization to filter what invoices are displayed in the graphs below. You can choose from the following organizations. (Default: All Orgs)

  • All Orgs

  • <Your Org Name>/<Org Business Unit>

Where <Your Org Name> is one or more organizations from your installation and <Org Business Unit> is a business unit configured for that organization. If there is no business unit for that organization, the result is <Your Org Name> / —.

Reset Filters

Click this button to return the above filters back to their default values.

The date of the exception is on the x-axis, and the number of exceptions per day is on the y-axis. The bars are broken into exception types and a legend indicates the available exception types. If an exception type is not displayed in the legend, this means that there are no invoices with that exception type in the selected time frame.

The following states are possible, each with its own color in the graph legend.

  • Comment Request

  • Reassign

  • Escalate

  • Cancel Invoice

  • Reject

  • Hold

  • Validation failed

  • Export failed

Click on a bar in the graph to open that selection in the Invoices for <date>; <state> window. This window provides more details about the invoices with exceptions based on the selected exception date and state.