Increase the priority of an invoice
If you want an invoice to have a higher priority so that it gets processed sooner, it is possible to increase the priority of that invoice as long as it does not have an Exported or Canceled status. The increased priority is displayed on the work queue, indicating to users that it should be processed as soon as possible.
In order to increase the priority of an invoice, you must first perform an invoice search. You can increase the priority of an invoice by following these steps.
- Perform a search that returns the invoice that needs its priority increased.
-
Select an invoice from the search results table and then click
from the
Summary to increase the priority of the invoice.
The Increase Invoice Priority window is displayed.
- In the Increase Invoice Priority, enter a Comment that explains why you are increasing the priority of the invoice.
-
Click
OK.
The window closes, a success or error message is displayed. If the invoice is currently open, the increase in priority is visible in the History tab only. If the invoice is waiting for processing or the user has passed it to the next processing step, the increased priority is displayed in the Kofax AP Agility work queue.
If a failure message is displayed, go back, review your selections, and try again.