Email triggers

At the top of the Email triggers window, in the Projects list, select a project with email triggers.

Change the way the information for each email trigger is presented as follows:

• Select the table columns to display an email trigger using the menu icon.
• Refresh the displayed information by clicking the refresh icon.
• Reset the custom column settings by clicking the reset icon.
• Select the number of items to display per page and navigate among pages by using the navigation menu.

By default, the following information is displayed for each email trigger.

Robot settings, actions, and results:

• The robot specified for the email trigger should contain at least one variable of complex type with one long text attribute.

• If the robot does not contain a variable, the email is not processed and is used only as a trigger to start a robot.

• The robot reads all headers, body, and attachments.

• All attachments are encoded to Base64 format.

1. To create a new email trigger, select the plus sign.

   The Create email trigger mapping dialog box appears.

2. Specify the following parameters:

   1. Trigger name: Enter a name for the email trigger.

   2. Select project: Select a project to contain the email trigger.

   3. Select email account: Select an email account for the trigger.

      See Email accounts for details.

   4. Select robot: Select a robot that uses the trigger.

   5. Priority: Select processing priority (minimum, low, medium, high, maximum).

      This priority is set between robots with email triggers if robots are put into a queue.

   6. Timeout: Select the timeout for processing emails.

      The emails that are not processed during the specified timeout are moved to the Timedout folder in the Inbox.

      The following folders are created in the Inbox:

      • Error: Contains emails that generated errors while processing.

      • Finished: Contains successfully processed emails.

      • Processing: Contains emails that are being processed.

      • Timedout: Contains emails not processed during the specified timeout.

   7. Select email folder: Select a folder on the email server.

      Email messages that appear in this folder initiate the trigger. If the email server provides a list of subfolders under Inbox and you select one of the subfolders, only messages that appear in the selected subfolder trigger robot execution. In this case, messages placed to Inbox do not trigger robot execution.

3. If the email server does not provide a list of subfolders, select Inbox.

   All messages that appear in the Inbox and its subfolders trigger a robot.

4. Click OK.

1. From the context menu, select Edit.

   The Edit email trigger mapping dialog box appears and contains the same fields as the Create email trigger mapping dialog box.

2. Edit the properties.

3. Select Save.

1. To remove an email trigger from the Management Console, select the email trigger in the table and select the bin icon .

2. When the prompt appears, confirm the deletion.

   The email trigger is permanently deleted.