Statistics

SignDoc Standard allows users to see statistics on their packages activity. Users with administrator rights are able to see statistics for all account users. To see current statistics, click the Statistics link. Statistics is displayed in charts for its easy reading.

Statistic page

After the link is clicked by a user without administrator rights, his monthly statistics data is displayed.

The following option can be specified:

  • Time period
User statistics data

After the link is clicked by a user with administrator rights, the statistics data for all users of the account per month is displayed.

The following options can be specified:

  • User
  • Time period

The time period selector allows to choose either default timeframes (last day, last week, last month or last year) or to set your own timeframe by selecting custom period and picking dates from and till.

Time period selector

After clicking Refresh the new data according to selected parameters is displayed.

The statistics page provides reports on:

  • Package status
  • Completion rate
  • Activity
  • Package velocity

Each graph is provided by an information tooltip describing graph specifics. To read about the graph click on the icon.

Graph tooltip

Package status

This chart demonstrates the amount of packages according to their last status: prepared, completed, declined, expired, or voided. It expresses a part-to-whole relationship between different package states.

Package status

Completion rate

This chart displays the share of packages completed to all the finalized packages. It provides the proportion between positively finalized and dismissed (declined, expired and voided) packages. Packages with status prepared are ignored in this graph.

Completion rate

Activity chart

This chart displays dynamics of signing activity. It’s the bar chart representing the amount of packages by state and time. Selected timeframe is divided into 12 equal time units either it’s a year or a week. It provides the opportunity to see the dynamics for any selected timeframe. Please note that the graph represents every package state from prepared to finalization.

Activity chart

Package velocity

This chart demonstrates velocity of finalization of packages (the amount of time passed from the moment of creation to the moment of finalization). It shows how many packages were finalized (completed, declined, expired and voided) for less then 1 hour, for 1-6 hours, for half a day, for a day, two days, seven, twenty-one or more than twenty-one days.

Package velocity

Each chart has amount details and excluding data mechanism.

To get information about the amount of packages of specific unit hover on data unit by mouse.

Additional package amount information

To exclude some data type from the chart representation, click on the excluding type in the legend. To include, click again. For example, if you would like to exclude the prepared documents from the chart showing the package status, click Prepared in the legend of the graph.

Exclude data type from the chart