Tungsten AutomationUser Help
  • Introduction
  • Getting started
    • Printix Home
    • Register as a new user
    • Install the Printix Client for Windows
    • Install the Printix Client for Mac
    • How to sign in
    • How to reset your password
    • How to change the language
  • Print with Printix
    • Select a print method
      • Print
      • Print Later
    • Print Anywhere
    • Print on both sides
    • Print to a printer at home
    • Print from Android phone or tablet
    • Print from iPhone or iPad
    • Print from Chrome
    • Release documents
    • Reprint
  • Printix Client
    • Open the Printix Client menu
    • Add printers
    • Identify the printer
    • Set the default printer
    • Remove printers
    • See what's printing
    • Uninstall the Printix Client
  • Printix App
    • Open the Printix App
    • Printix App menu
    • Print
    • Printers
    • Capture
      • Capture with Android phone and tablet
      • Capture with iPhone and iPad
    • Recents
    • History - Print
    • History - Capture
    • Cards and codes
      • Create and reset the PIN code
      • Create and reset the ID code
    • Change home
    • Printer ID method
    • AirPrint password
    • Diagnostics
  • Printix Go
    • Sign in with an ID code at the printer
    • Sign in with card at the printer
    • Release documents at the printer
    • Capture at the printer
    • Sign out
    • Register a card
      • Register a card without a phone
    • Forgot the ID code or PIN code
    • Use Printix Go on Brother printers
    • Use Printix Go on Canon printers
    • Use Printix Go on Epson printers
    • Use Printix Go on Fujifilm printers
    • Use Printix Go on HP printers
    • Use Printix Go on Konica Minolta printers
    • Use Printix Go on Kyocera printers
    • Use Printix Go on Lexmark printers
    • Use Printix Go on Ricoh printers
    • Use Printix Go on Xerox printers
  • Frequently asked questions
    • Why are printers named ASD, BNM?
    • What are the benefits of Printix?
    • Can I print while my Internet connection is lost?
    • What does it cost in data traffic to use my phone?
    • Are documents stored on my phone?
  • Error messages
    • Print issues
    • User name or password is wrong
    • Connecting to service
    • Fetching data
    • Permission denied
    • Wrong ID code
    • Wrong PIN code
    • Http failure response for (unknown URL): 0 Unknown Error
  • Download PDF
 › Error messages

Error messages

In this topic, you can read about possible error causes and solutions.

To resolve common issues, see the Printix Troubleshooter PDF for instructions.

  • Print issues

  • User name or password is wrong

  • Connecting to service

  • Fetching data

  • Permission denied

  • Wrong ID code

  • Wrong PIN code

  • Http failure response for (unknown URL): 0 Unknown Error

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