Tungsten AutomationUser Help
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  • Introduction
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    • Open the Printix Client menu
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    • Sign in with an ID code at the printer
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      • Register a card without a phone
    • Forgot the ID code or PIN code
    • Use Printix Go on Brother printers
    • Use Printix Go on Canon printers
    • Use Printix Go on Epson printers
    • Use Printix Go on Fujifilm printers
    • Use Printix Go on HP printers
    • Use Printix Go on Konica Minolta printers
    • Use Printix Go on Kyocera printers
    • Use Printix Go on Lexmark printers
    • Use Printix Go on Ricoh printers
    • Use Printix Go on Xerox printers
  • Frequently asked questions
    • Why are printers named ASD, BNM?
    • What are the benefits of Printix?
    • Can I print while my Internet connection is lost?
    • What does it cost in data traffic to use my phone?
    • Are documents stored on my phone?
  • Error messages
    • Print issues
    • User name or password is wrong
    • Connecting to service
    • Fetching data
    • Permission denied
    • Wrong ID code
    • Wrong PIN code
    • Http failure response for (unknown URL): 0 Unknown Error
  • Download PDF
 › Error messages

Error messages

In this topic, you can read about possible error causes and solutions.

To resolve common issues, see the Printix Troubleshooter PDF for instructions.

  • Print issues

  • User name or password is wrong

  • Connecting to service

  • Fetching data

  • Permission denied

  • Wrong ID code

  • Wrong PIN code

  • Http failure response for (unknown URL): 0 Unknown Error

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The search returns topics that contain terms you enter. If you type more than one term, an OR is assumed, which returns topics where any of the terms are found. Enclose your search terms in quotes for exact-phrase matching.

The search also uses fuzzy matching to account for partial words (such as install and installs). The results appear in order of relevance, based on how many search terms occur per topic. Exact matches are highlighted.

To refine the search, you can use the following operators:

  • Type + in front of words that must be included in the search or - in front of words to exclude. (Example: user +shortcut –group finds shortcut and user shortcut, but not group or user group.)
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  • Type title: at the beginning of the search phrase to look only for topic titles. (Example: title:configuration finds the topic titled “Changing the software configuration.”)
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