Print from iPhone or iPad

This feature requires your administrator to enable mobile print.

Ensure the Printix App is installed on your iPhone or iPad.

  1. On your iPhone or iPad, open the application to print from.
    • To find the print option, select the Share icon or select More.

    • If you cannot find the print option, see the documentation provided with your application. Not all applications support printing from an iPhone or iPad.

  2. Select Print .
    • Select a Printer.

      • While you are on the printer selection screen, you can see a Lock and an Info icon next to each printer.

        Select the Info icon next to a printer to open the Printer Info screen.

        On the Printer Info screen, you can select Forget Username and Password to forget the user name and the password of the printer.

        The Lock icon displays an open lock if the user name and password are entered, and it displays a closed lock if they are not entered or forgotten.

      • If you change the printer after already printing to a previously selected printer, a security warning appears. Select Continue to close the warning message.

    • Optionally, configure the number of copies and other print preferences.

    • If this is the first time you are printing to this printer, it appears locked and a Password required for {printer} dialog box appears. To unlock the printer, you need to enter your AirPrint password, which you can get from the Printix App for iOS/iPadOS.

    Make sure the iPhone or iPad is not in Low Power Mode, which prevents the Printix App from running in the background and displaying the Printix AirPrint printers.

    Print interface on iPhone
  3. Select Print in the upper-right corner.

    The document is printed.

    The document is pending to be released from the Printix App if:

    • You selected Printix Anywhere as your printer.

    • Your administrator configured that you must use Print Later.

How to get your AirPrint password

Your AirPrint password is the same for all printers. You need to enter your AirPrint password only once per printer.

  1. On your iPhone or iPad, open the Printix App for iOS/iPadOS.
  2. Select Menu > AirPrint password.

    If you cannot find this menu item, close and reopen the Printix App.

    Printix App menu

    A dialog box appears with a password.

    AirPrint password example
  3. Copy the password to the clipboard.
  4. Return to the Password required for {printer} dialog box.
    • On iPhone X: Swipe up from the bottom to the middle of your screen and hold until you see the app switcher. Swipe left or right to find the application. Select the application.

    • On other iPhones: Select the Home button twice. Swipe left or right to find the application. Select the application.

  5. Paste the password into the Password field.
    • Select and hold the Password field until the text magnifies.

    • When the text is magnified, remove your finger and select Paste.

    • Enter a user name, which can be any string (such as noname).

    Required credentials for the printer
  6. Select OK.