Verify prerequisites
Before you begin, ensure that the following requirements are met for deploying AutoStore and Equitrac.
If deploying on separate servers, refer to the individual AutoStore and Equitrac server requirements.
- Before installing Equitrac Office/Express 5.6 or 5.7 and Device Registration Service (DRS) 7.12 ensure that the machine you plan to use meets the operating requirements outlined below.
- For Windows Servers 2008, 2008 R2, 2012, 2012 R2 and 2016, make sure the server is up to date with the latest service packs, or manually download and install the latest version of Windows Installer from Microsoft. Windows Installer 4.5 is required to install Equitrac 5.7.
- Print tracking from a memory storage device (USB flash memory devices and SD cards) is not available in this release.
Check | Description |
---|---|
![]() |
Verify that the server machine is a member of a domain. |
![]() |
Ensure that the following hardware requirements
are met:
|
![]() |
Ensure that you have Microsoft SQL Server 2008/2008 Express SP3 or later installed. |
![]() |
Check that the operating system is one of the following:
32-bit operating systems are not supported. |
![]() |
Verify that you have Administrative access rights to Windows on the server. |
![]() |
Check that all important Windows updates are installed. |
![]() |
Verify that Microsoft Windows Updates is turned on while you are deploying AutoStore. This is necessary for the successful installation of Microsoft Windows Identity Foundation (TFS). |
![]() |
Ensure that .NET Framework 3.5 is installed on the server (to verify it, launch Roles and Features). If it is missing, it will be installed as part of the AutoStore installation process. | , and verify that .NET Framework 3.5 is listed under
![]() |
Ensure that Windows Identity Foundation 3.5 is installed on the server (to verify it, launch Roles and Features). | , and verify that Windows Identity Foundation 3.5 is listed under
![]() |
Review the supported Ricoh ports in the DRS and client communication ports. |
![]() |
Verify that IE Enhanced Security Configuration is turned off for Administrators in IE Enhanced Security Configuration (to access this, go to | ).
![]() |
Check that you have all required components downloaded and within easy reach (see Download installer packages). |
![]() |
If you are planning to use any AutoStore Route component that requires client software, ensure that this software is installed on your server machine before starting deployment. |
![]() |
Verify that you have Administrative access to the device. |
![]() |
Verify that you have supported card readers. The Ricoh device supports Equitrac USB external card readers and Ricoh-supported third-party card readers. |
![]() |
If you are using an IPv6 address, verify that your Ricoh device is a Gen 2.5 device. Refer to the Kofax Supported Device web page. |