Actions reference
Actions that can be performed from the Device Registration Service for a Ricoh PCC device. An action can be performed on a single device or on all devices in a group.
![](Images/run_action-22x22.png)
Action History entry | Description |
---|---|
Time |
Shows date and time. |
Action |
Specifies current action type information. |
Message |
Specifies current action message information (success/fail). |
Status |
Specifies current status message information (running/complete). |
Success |
Specifies current success message information (Yes/No). |
Device |
Shows all devices in use. |
Address |
Shows IP address in use. |
Return Code | Shows Return Code number. For details, see Return codes. |
To perform an action on all devices in a group, first select the group folder on the Device tab, and then run the action.
Action | Description |
---|---|
Full Install | Performs an Install and Reboot, Configure and Reboot, Sync Assets, then Sync Workflow Buttons. Recommended for new installs. |
Sync Assets | Syncs customized assets (logo image, welcome image and welcome text). Not supported when authentication is set to False. |
Sync Workflow Buttons | Syncs selected workflow buttons. Not supported when authentication is set to False. |
Quick Install | Installs Ricoh PCC on the device. This action installs the package
associated with device configuration, sets required SP modes, restarts the
MFP, performs a Configure and Reboot, and also performs Sync Assets, and
Sync Workflow buttons actions. This action is to be used for upgrades, changing application, or advanced troubleshooting. You must update to the latest Ricoh PCC version using DRS first.
This action will not install the ScanEX.
|
Uninstall |
Uninstalls Ricoh PCC on the device. For more information, refer to Uninstall the client using DRS. |
Get device settings |
Gets current SP Mode settings on the device. Running this Action logs SP Mode settings and their values to a properties file (with the .properties extension). The default path to these properties files is: C:\Program Files\Nuance\Device Registration Service\Service\Plugins\RXOP-SOP\CLITools\output The file name of each log includes the IP address of the device followed by an underscore (_) and a Universal Time (UT) date-time stamp (YYYYMMDDHHMMSS). For example:
Each file first lists the day, month, date, local time, time zone and year followed by one property setting and value per line in the following format:
The actual settings and values listed in the file depend on the device. |
Set device settings |
This action is to be used for advanced troubleshooting purposes only. This action sets configurations that were not completed by Full Install or Quick Install actions (or Install and Reboot and Configure and Reboot actions). Run this action if you get the following warning (return code = 1) on completion of either the Install and Reboot or the Configure and Reboot action: Warning: Some configurations not set |
Reboot |
Restarts the MFP. |
Install and Reboot |
This action is to be used for advanced troubleshooting purposes only. This action first uninstalls any package already installed on the MFP, then installs the package associated with the device configuration, sets required SP mode, and then restarts the MFP. The reboot may take some time to complete. Install and Reboot action removes existing Home
Key setting and if client needs to be assigned to the Home Key, a
reconfiguration is needed.
Run the Configure and Reboot action after you complete this action. This action will install the
ScanEX.
|
Configure and Reboot |
This action is to be used for advanced troubleshooting purposes only. Updates device configuration for the Ricoh package installed on the device and then restarts the MFP. This action must be run after you complete the Install and Reboot action. The device will be rebooted two times when you run this action. The Action initially tries to set SP Mode settings to their default values and afterwards applies the new values, including whether to associate the Home key with the client, that have been specified in the Device settings. Warnings that settings were not configured indicates that the Action was unable to apply a setting, which you may choose to manually configure on the physical device. |