Uninstalling an Existing Installation
Before installing a new version of the application, the old version must first be
removed. Follow these steps:
-
Open a web browser, and enter the IP address of the MFP to which you will reinstall
the application. The device Remote UI Portal opens.
For these instructions, a Canon iR-ADV C255 device was used. Other models of MFP may display slightly different screens.
- From the right menu options, under Management Tools, select Service Management Service. The Service Management Service screen opens.
- From the left menu pane, under System Management, select Enhanced System Application Management. The Enhanced System Application Management screen opens in the right pane.
- From the list of applications, in the User Authentication row, click the Switch button to change the authentication method back to the native device.
- Click the To Portal link at the top of the screen to return to the device Remote UI Portal.
- From the right menu options, select Settings/Registration. the Settings/Registration dialog opens.
- From the left menu options, select Restart Device. The Restart Main Unit dialog opens.
- Select Perform Restart. A dialog box displays, warning you that the main unit will be restarted, and all processes canceled. Click OK. Wait for the system to restart.
- Open a web browser, and enter the IP address of the MFP you are working with. The Canon Log In screen opens.
- Enter Administrator and 7654321 respectively in the User Name and Password fields, then click the Log In button. The Change Password screen opens.
- Click the Cancel button, then click the To Portal link at the top of the screen to return to the device Remote UI Portal.
- From the right menu options, under Management Tools, select Service Management Service. The Service Management Service screen opens.
- From the left menu pane, under System Management, select Enhanced System Application Management. The Enhanced System Application Management screen displays in the right pane.
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In the row for Equitrac Login Application, click the Uninstall button.
The Application is removed from the list of installed applications. You can now proceed with installing a new version of the application using the process outlined in Performing an Installation.