Add a reason code mapping

Use the procedure in this topic to add a reason code mapping.

You can ensure that when a certain invalid reason is assigned to a document, then that document is processed by a specific user or role.

Procedure

  1. Open the Tungsten AP Agility Work Queue as an Administrator.
  2. On the Settings menu, select Organizations.

    The Organizations are displayed.

  3. Select an organization from the list by select its Organization Name.

    The organization details for the selected organization are displayed.

  4. Select the Business Units tab.

    The Organization - Business Unit tab is displayed.

  5. Select the Business Unit Name link where you are setting up an approval hierarchy.

    The Business Unit: New or Edit window is displayed.

  6. Select Routing Options.

    The Vendor Naming Groups tab on the Routing Options window is displayed.

  7. Select the Reason Codes tab.

    The Reason Codes tab on the Routing Options window is displayed.

  8. Below the table, perform the following steps to add a new reason code mapping.
    1. Select a user from the Exception Handler list.
    2. Select an invalid reason from the Exception Code list.
    3. Select Add.

    The reason code mapping is added to the table.

  9. Optional. Add another reason code mapping, edit an existing mapping, or delete a mapping.
  10. Optional. Add Reason codes or Vendor groups to aid in invoice routing.
  11. Select Close.

    The window is closed and you are returned to the Business Unit: New or Edit window.