Manage Remote Desktop

You can perform the following actions using the Desktop Automation Service shortcut menu.


Device automation service menu

Manage the Desktop Automation Service

The following commands help you manage the Desktop Automation Service running on a remote computer.

  • Stop DA service: Stops the service, which makes the remote device unavailable. The computer running the Desktop Automation Service is removed from the list in the Management Console.
  • Restart DA service: Stops and starts the service. A robot or Design Studio loses the connection to the device and must be reloaded to restore it.
  • Suspend DA service: Suspends the device. If suspended, the service is displayed as suspended in the Management Console. To restore the service operation, a user or an administrator needs to manually start the Desktop Automation Service on the device.

    The suspended state makes the DA service unavailable for robots to use, but the state information is send to the Management Console via the ping mechanism and the devices is displayed in the Admin > Devices section. This command is useful if for some reason the service or the computer running it needs some configuration changes.

  • Lock Screen: Locks the screen on the remote device.
  • Configure: Opens the Desktop Automation Service configuration dialog box.