Read performance statistics from logs

If Communications Manager Core is configured to log progress information (level 3 or higher), job statistics are written to the itpserver.log file. This information can help you analyze the performance and load of the Communications Manager Coreconfiguration.

You can identify the statistics by the prefix STATS: on the line. Information is written as KEY[VALUE] pairs.

An example is provided here.

<date> 14:00:00.343[2] <CM DP service name>1@HOST: STATS: SUB[14:00:00.000] STR[14:00:00.221] END[14:00:00.343] ID[Hourly job] OL[0] SP[0] CRM[0] SRV[ITPOLSScheduledJob] STS[3] IID[1]

The status line contains the following information:

• 14:00:00.343

  Time the statistics line was written to the log.

• [2]

  Log level (only shown if Communications Manager Core is configured to log all information).

• <CM DP service name>1@HOST

  Identification of the specific Document Processor @ Server that executed the job.

• SUB[14:00:00.000]

  Time the job was received and queued by Communications Manager Core.

• STR[14:00:00.221]

  Time the job was started by the designated Communications Manager Document Processor.

• END[14:00:00.343]

  Time the job finished.

• ID[Hourly job]

  Job ID.

• OL[0]

  Identifies if the job is interactive or batch. This flag is 1 if the job is submitted through the Communications Manager ComposerUI for HTML5; otherwise, the flag is 0.

• SP[0]

  Obsolete! SharePoint-related process.

• CRM[0]

  Obsolete! CRM-related process.

• SRV[ITPOLSScheduledJob]

  Service.

• STS[3]

  Completion status. Status 3 indicates successful completion, status 4 indicates that the script reported an error. Other values indicate that the job failed to run.

• IID[1]

  Internal identification of the job. This attribute is based on the order in which jobs are submitted to Communications Manager Core. However, this attribute cannot be used as a unique identification because scheduled jobs and maintenance jobs generate a STATS: line every time the job runs on a Communications Manager Document Processor.

You can derive the timing for a job from the following information:

• (STR - SUB) is the time the job spent queued waiting for assignment to an available Communications Manager Document Processor.
• (END - STR) is the time the Communications Manager Document Processor spent executing the job.

Time in the STATS: line is based on a 24-hour clock read from the clock of the computer. The frequency of this clock varies, but could be as low as 60Hz.