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Manage multiple Communications Manager installations on the same server

Communications Manager supports the simultaneous deployment of different Communications Manager installations on the same server.

Only one of these installations can be active at any given time, but it is possible to change the active Communications Manager installation at any point.

The active Communications Manager installation can be used normally, while the deactivated Communications Manager installations are dormant.

The deactivated Communications Manager installations keep all their content and configuration.

Set up a server with multiple Communications Manager installations

In order to setup a server with different Communications Manager installations, follow these steps:

  1. Install the first Communications Manager version. This will automatically make it active.

  2. Stop the Communications Manager installation by using its StopOutputManagement.exe, StopInstance.exe, and StopContractManager.exe tools.

    • To stop the Batch & Output Management of Communications Manager version 5.5 or 5.6, use the StopOutputManagement.<version> tool from the Communications Manager 5.7 installation package.

  3. Deactivate the Communications Manager installation, with its Deactivate.exe tool.

  4. Install the second Communications Manager version. This will automatically make it active.

  5. Repeat steps 2-4 to install more Communications Manager versions.

Change the active Communications Manager version

To switch the active Communications Manager version, follow these steps:

  1. Stop the Communications Manager installation by using its StopOutputManagement.exe, StopInstance.exe, and StopContractManager.exe tools.

    • To stop the Batch & Output Management of Communications Manager version 5.5 or 5.6, use the StopOutputManagement.<version> tool from the Communications Manager 5.7 installation package.

  2. Deactivate the Communications Manager installation, with its Deactivate.exe tool.

  3. Activate one of the other Communications Manager installations, with its Activate.exe tool.

  4. Start the newly activated Communications Manager installation, by using its StartContractManager.exe, StartInstance.exe, and StartOutputManagement.exe tools.

    • To start the Batch & Output Management of Communications Manager version 5.5 or 5.6, use the StartOutputManagement.<version> tool from the Communications Manager 5.7 installation package.