› Communications Manager Core Developer's Guide › Monitor and Watcher › Watcher functionality

Watcher functionality

Communications Manager Document Processors can be monitored using the Watcher functionality. Every server that runs Communications Manager Document Processors has a Watcher. If a Communications Manager Document Processor shuts down, Watcher can restart it a given number of times within the set interval. If the Communications Manager Document Processor keeps shutting down, the Watcher can stop restarting it to avoid an indefinite loop. To specify the number of seconds after which Watcher restarts Document Processors, and a maximum number of times to attempt a restart, follow these steps.

The Windows Service Manager and third-party tools can provide similar functionality. To avoid conflicts between these tools, we recommend that you only use one method to restart Communications Manager Core Services.

  1. Start Communications Manager Core Administrator.
  2. In the tree view, click the Communications Manager Core node.
  3. In the right pane, select the Advanced tab.

    • In the Watcher section, to turn on the Watcher, select Restart the Document Processors when they have shut down. Specify the necessary numbers in the corresponding fields.

      Watcher produces its own log. If a problem occurs with Communications Manager Document Processors, this log can provide additional information to the log file of the Communications Manager Document Processors. To view the log, on the menu, click View > Communications Manager Core Manager log.

  4. Click Save & Apply.