General

The message view is used to show any message in TC/Web no matter what tool it might have been opened from. The view provides many of the same actions that are available from the message list tools, Reply, Reply to all, Forward, Mark Completed.

The message view is also used in the Metamail product to provide access to attachments stored on the server such as Fax or Voicemail.

Up to four buttons at the top of the message view allow the user to see different views of the message:

  • Text View

  • Image View

  • History View

  • Attachments

    The user can configure the default view in the Options > Settings tool.