Each message entry in the Outbox has one of the following status:

Status icon	Meaning	Description
	waiting	Message has arrived in the Outbox and Kofax Communication Server has yet to perform any sending attempts. In case of internal sending this status means that the message has not been touched yet.
	waiting locked	Message has arrived in the Outbox. Number locking is active for this channel. Since another message with the same telephone number is already active, this message is locked.
	sent OK	Message was sent successfully. This status appears only when the message was sent by applications other than TC/Web.
	cancelled	Message was cancelled by the user.
	problems	Messages that were marked completed due to send error.
	sending	Sending in progress. In case of internal sending this status does not exist.
	sending locked	Sending in progress. Number locking is active for this channel. Number locking means that out of two or more send orders to the same telephone number only one can be active at any time.
	active	Sending in progress. At least one sending attempt has been made. In case of internal sending this means that the message has been touched (viewed, printed, and copied).
	Send Attempt	A logged send attempt from the short-term archive. For example, for a fax line where the distant subscriber was busy or not reachable for some other reason are documented in the short term archive

You can filter messages using the following statuses: