Send Confirmation for Previously Sent Message
This command sends a confirmation message of previously sent messages. These confirmation messages include the original message as well as information about the original send order.
The Send Confirmation command is available for messages in Outbox and Archive.
To send a confirmation message, the user needs to click the Send Confirmation button or select the command in the Action menu.
The “New Message” window appears. The recipient and subject fields are automatically populated (configurable). The message is available in Text View and Image View.
The Send confirmation feature has to be enabled in configuration.
Note Messages from both Inbox and Outbox can end up in the Archive. The Send Confirmation feature does not provide any benefit
for messages from the Inbox, but TC/Web does not distinguish from where a message came. Therefore, it is possible to send a
confirmation for an archived inbox message. Also, note that it is not possible to send confirmations for cancelled messages. The
state of a message is not immediately visible in Archive; you can use the History view to see it.