Preface > Extended Features > Metamail

Metamail

The Metamail product saves storage capacity on linked mail systems (for example Microsoft Exchange). Normally, a user receives a fax as an image attachment in a message in the mail client.

With the Metamail feature, a user receives an internet hyperlink in the message instead. Clicking the link opens the TC/Web message in a web browser where the attachment can be accessed.

Instead of getting a fax as image attachment in the mail client, the mail contains a hyperlink (URL) to the fax.


MetaExchange

Picture 114: Receiving fax

When the hyperlink is clicked, the login screen of TC/Web Access appears.

TC/Web can be configured so that a user does not have to log in to access a Metamail message.



Picture 115: Metamail login

After correct identification (either login screen or “Autologon”) the message will be displayed.

The default view for messages opened with Metamail functionality is always the Image view.

From the TC/Web message window, the user can open the attachment.

A user is automatically logged out of the system when the browser window displaying the Metamail message is closed.



Picture 116: Metamail image viewer

Note With the hyperlink (URL), only users having the right to open the Inbox of the original recipient can access the message. Forwarding the message from the mail client (Lotus Notes, etc.) will not work if the recipient is not a KCS user or does not have the right to open the Inbox of the original recipient. To forward the message to someone without this right, the user must forward the message in TC/Web.