General

  • Users (ids) and distribution lists must be numeric; otherwise sending with covers created by fax OCR does not work.

  • As compared to TopDeskPro: no scanning support, no attaching into other mail client

  • The tool may appear differently in different browsers.

  • The functionality of TC/Web is limited if Security settings of Internet Explorer are set to “high”.

  • The maximum number of supported recipients per type is 200 when sending with the “Send Message” tool. 200 TO, CC, BCC, AUTH recipients can be sent to for a total of 600. TC/Broadcast can be used to send to more recipients at once.

  • Recommended screen resolution is 1024x768. With lower resolutions, some action buttons may not be displayed correctly.

  • If you are using a language other than the language of your browser, some messages or buttons will be displayed in the language of the browser. (For example, if you have enabled German in TC/Web together with the English version of Internet Explorer or Mozilla Firefox, the button “Browse …” is displayed.)

  • If you delete a distribution list that contains numerous recipients, the recipients' addresses and services may not be shown. In this case, only their IDs and names are displayed in the Recipients view.

  • It is not allowed to mix TCfW and TC/WEB when using the Authorizing tool. A TC/WEB user must send the message to another TC/WEB user, and the message must be authorized it in TC/WEB.

  • To sign and then authorize a message, a user must have the Change Message Content right.