Before sending a message, you need to define the header—recipients, content, and delivery type.

Since some recipients can be reached via different services (e.g., fax and telex), each can have several addresses. Some of the addresses will work better and can therefore have a higher priority by placing them at the top of the list. Kofax Communication Server always tries to send to the address at the top of the list first.

In TCfW address books, each recipient has a list of alternative addresses. If neither the main address nor the alternative addresses works Kofax Communication Server will notify you.

Header fields in the message window include the following:

• Delivery type drop-down list (also called the To field) at the left top. Possible options:

• To: These recipients are listed in the cover sheets of messages.

• cc: (carbon copy) cc recipients are listed in the cover sheet of messages.

• Bcc: (blind carbon copy) The sender sees bcc recipients in the Recipient list. Recipients, however, only see To and cc recipients in the Recipient list because bcc recipients are not listed in the cover sheet of messages. This feature is useful when you want to send a copy of a message to someone but don’t want the other recipients to know that a copy was sent.

• Auth: This means that before a message can be sent, it first has to be authorized by someone. If a message is sent for authorization to a user without authorization rights, this user can only reject the message. Auth recipients are not listed in the cover sheets of messages.

• Recipient field at the top, next to the Delivery type drop-down list lets you enter recipients or search strings manually.

• Recipient list below the Recipient field contains all specified recipients.

• From field contains the sender.

• Subject field is an optional field to indicate the message content.

Using a cover sheet lets you include merge values in your messages. You can see how your final message, including its cover sheet, will arrive by clicking the Text/Image toggle button on the toolbar.

You have to specify at least one recipient before you can send a message.

The From field contains the sender (i.e., you, the user). Only the Distributor, if he opened the message in Distribution mode, can modify the From information by placing the cursor in the From field and clicking ENTER. This allows the Distributor to enter a valid sender (the same way a recipient is entered) when external messages such as faxes come in.

Click anywhere in the Send Options area (top right below the Address Book drop-down list) to open the Send Options window in which you can set your send options.