Includes the service (fax, telex, etc.) and the receiver number. Each service has its own address syntax. The act of entering or selecting an address in order to send a message.

Information the receiving device returns to the sending device for comparison purposes. If the answerback received does not match the answerback specified by the sender, Kofax Communication Server disconnects without sending the message and the sender gets an error message.

Imports or inserts an object -file, picture, document-into a message. Kofax Communication Server supports both binary and image attachments of the same file. Fax receivers will receive only the image and local users will get both attachments. Local users can view and print image attachments of messages received even if they don't have the application that originally created the attachment.

Attachments can be overlays, images, binary files, telexes or text files. An attachment can be added to any message.

In Text mode in the Message area of the TCfW Message window, each attachment appears as a single dotted line, an attachment line. The user switches to Image mode to view the attachment in WYSIWYG.

Refers to a particular delivery type whereby the sender must send his/her message through an authorizing user, who rejects or approves the message for sending.

Approving a message for sending. In TCfW, user profiles determine each user's privileges. Some users cannot send unauthorized messages, and must therefore send their messages through an authorizing user, who can either approve them or reject them for sending. To give someone the right to do something. For example, the Supervisor can authorize users to change their own user profiles.

Allows the user to start the application automatically, thus bypassing the normal login procedure. There are two ways to do this one, pre-define your user ID and password; two, use your LAN user ID (requires no TCfW password because you log in to the LAN before you log in to TCfW).

Blind Carbon Copy. Receivers of this delivery type are kept secret. In other words, To and cc receivers have no way of knowing about bcc receivers of the same message because bcc receivers do not appear in the message header with the other receivers.Cc: Carbon Copy. A delivery type whereby the receiver gets a copy of the message rather than being asked to respond to it.

Normally a number of Kofax Communication Server channels responsible for a single service. For example, all fax lines share the default channel group F

A toggle box. When a check box contains an X, its feature is activated. When it's empty the feature is deactivated.

The software a user works with on his/her PC or workstation. The TCfW client allows you to access TCOSS server features from within other Windows applications. The client can be connected directly or via a LAN to the TCOSS server.

Reserved memory used to hold data that has been copied from one application in order to be inserted into another.

The group or department in a company responsible for certain users' messaging fees. For example, the cost center charged for all programmers' outgoing faxes at a company could be listed as the Development Department.

Defines the first page of a fax message and can be created automatically. Includes the header fields. You create a cover sheet the same way you create any other message, except that you store it by selecting SAVE AS from the MESSAGE menu, and then clicking the Save as Cover Sheet check box. Cover sheets normally consist of an overlay and a text block. The text block contains merge values which are then substituted by their corresponding header values during sending. To avoid a second page for short messages the text of a message can be incorporated into the cover sheet.

The number of licenses acquired is governed by the CPU key. This key normally has an unlimited expiration date. Upon request, CPU Keys valid until a specific date can be issued for test and demo installations.

Each TCOSS server has a unique CPU number used for licensing.

When users are informed that their outgoing messages have reached their receivers. Delivery notifications can take several forms, such as a beeper beeping, a broadcast message appearing on a user's screen, or the LED on the telephone blinking. A non-delivery notification informs a user that his/her message could not be sent properly.

Refers to the method of sending. TCfW delivery types include To, cc, bcc and Auth.

Direct Inward Dialing. This features assigns users their own unique fax extensions, so faxes coming into a company can go directly and automatically to their ultimate receivers' Inboxes.

This command can be assigned to the Distributor to enable him/her to route messages, which have not been addressed directly to specific receivers via DID, to their intended receivers. The Distributor clicks DISTR and enters the intended receivers, and fills in the Subject and From fields. The Distributor cannot change the message itself. The SEND button finalizes distribution.

A group of receivers. Can be used for mass mailings.

A TCfW user with special rights and tasks, one of which is the distribution of incoming fax messages to their ultimate receivers within a company or department. Distribution is only necessary when the users do not have their own DID extensions.

A selection field which the user clicks to display choices for that field. Same as a pop-up list except that the list appears below the selection field.

Kofax Communication Server creates an event when an incoming message arrives (In event), when it sends a message successfully (Delivery event), when it can't send a message (Non-delivery event), and when it has a sending copy ready (Sending Copy event). Each event can be used several different ways. For example, an incoming message can be printed out and cause a LAN Break message.

(FIS) Folder containing frequently needed company literature. The FIS folder provides easy storage and retrieval of such documents. These documents can be leaflets, forms, price lists and any other information you would like to make widely available. The documents can be accessed via the TCfW client or remotely from any fax machine. FIS documents can also be attached to any outgoing message originating from the TCfW client.

The gray line above folder lists and below the Select Criteria line, briefly identifying each field in the list.

A Windows program designed to simplify the administration and maintenance of directories and files.

See FAX INFORMATION SYSTEM.

Used to file a group of messages logically. The user has one message folder on Kofax Communication Server and can create many more in his/her PC environment.

Holds all the information of the Fax Information System (FIS). It can be accessed by all authorized users both locally and remotely. User access authorization to the FIS folder can be defined in user profiles.

This command sends a copy of the message you have selected or opened to one or more receivers. The original header is moved to the beginning of the message text, allowing you to re-address it and add comments.

The part of the message containing the send options and receiver information.

The small line at the very top of a fax message, containing date, time, sending fax number and sender name. Can also include number of pages. The fax header line can be suppressed in the Send Options window.

A small, onscreen picture of a function or status. In TCfW, the Toolbar has a number of icons, or buttons, which you click to execute corresponding functions (e.g., Send icon). The sending status of messages are also represented by icons in the OUT and Inboxes.

Images contain fax pages, signatures and other graphical elements. Images are attached to a message and can be scanned from hardcopy documents, printed from applications or imported from graphics files (.TIF, .PCX, .BMP, .TCI).

Displays the message in its final fax format, including the completed cover sheet and overlays.

Shows all messages received by a user. Messages are categorized as unread, read or terminated.

A message that appears on LAN users' screens informing them of an error situation or other event.

A record of a message in Kofax Communication Server. A log entry may exist for a message even if the message itself has been deleted.

The process of entering a user ID and password in order to gain access to a computer system or program. Automatic login provides a user with system access without requiring him/her to enter a user ID and password.

Merge values are codes inserted into cover sheets that retrieve stored values upon sending. For example, a cover sheet may include the merge value $Name$. This merge value is then converted to Marcus Schmid, the receiver name, when the message is sent.

A message may consist of a header, a cover sheet, text and attachments.

Each user has one Message folder on Kofax Communication Server. You can view a specific group of folder entries by defining Select Criteria. The selection of folder entries displayed in folder windows can also be restricted to just the user's own messages. The Supervisor can select any user folder he/she wants or even view all folders at once.

In a compound document, an object is an independent block of data, text or graphics created in a separate application.

Displays all messages sent by a user. For each receiver of a each message, one entry is created in the Outbox. The entries are categorized as active, inactive or terminated.

An attached image superimposed on specified pages. You can apply overlays only to cover sheets.

A Windows drawing program.

Each user can create, name, and keep an unlimited number of such folders in his/her PC or LAN environment. These folders have the same appearance in TCfW as Kofax Communication Server’s folders.

Each user can have a unique and confidential Personal Identification Number. It is used to access the user's Inbox and the FIS via fax machines. The PIN code is composed of the numerical user ID and a numerical password, if defined.

The insertion point for a signature mark or test key mark in a message. Placeholders are commonly used in messages that require authorization.

A selection field which the user clicks to display choices for that field. Same as a drop-down list except that the list appears above the selection field.

Reactivates a selected outgoing message. In other words, send retries are set to 9 again, the old send order is cancelled and a new one is created. Useful when the receiver's line is busy for long periods.

Any person or entity that can receive a message. Since a receiver can be reached via different services, he/she has a list of addresses at which he/she can be reached. Preferred services can be put on top of the services list within a receiver definition. Automatic delivery tries to send to the top one first.

This updates the entries in a folder list or other list after the user makes changes, such as terminating messages in the INBOX.

When an authorizing user refuses to authorize a message for sending. He/she rejects the message and sends it back to its original sender for rewriting.

Used to respond to a received message. The To and From fields are swapped and the old header is copied to the text area of the message. The user adds his/her comments and presses the SEND button.

The process of finding a way to deliver a message to the receiver. This is normally done fully automatically. The routing mechanism knows for each service at least one node for further forwarding or one address for final delivery.

The process of attaching paper based documents (hardcopy) to messages. With TCfW you can scan hardcopy documents into your messages with either a scanner or a fax machine.

Values entered for various fields to specify a range of entries to be displayed in folders lists. With Select Criteria you can, for example, call up a list of only those messages which arrived between December 5 and 10, 1995.

These determine how a message is sent. Specifically, send options define sending priority, sending time, cost center, resolution, whether and which cover sheet is used, whether the message contains a fax header line, whether the sender receives delivery notification, and whether a sending copy is created upon sending. To view your current send options, click anywhere within the Send Options area.

The TCOSS server receives one or more send orders each time a user clicks the Send icon or SEND from the FILE Menu. A send order is created for each receiver specified.

An exact copy of an outgoing message, printed at the sender's location so he/she can check the message's appearance and content.

Part of the FaxDesk programs. Sendkeys are macros that automate the attaching of images or telexes created in Windows applications to Mail messages.

Defines a community of receivers and senders. The subscriber's equipment offers different capabilities for each service (e.g., fax, telex, X.400).

The time between login and logoff. A user needs works with the TCOSS server (see also AUTO LOGIN) during a session. When the user exits the client application, the current session is terminated automatically.

The user ID on the Kofax Communication Server. Each user has a short name in his/her user profile which can be entered in the Receiver field for easy addressing and in the Select Criteria window within the Inbox and Outbox windows to narrow the list of entries displayed.

Refers to the state or condition of sending of an incoming or outgoing message. You can view the status of each of your messages in the Inbox and Outbox.

The bar at the bottom of TCfW windows that displays a brief description of each Toolbar function as it is being carried out.

Kofax Communication Server user with special system administration rights and tasks. The Supervisor is responsible for setting up and maintaining the system and user profiles, as well as assisting the users with questions and problems.

The Kofax Communication Server folder containing all TCfW files and accessible to only properly authorized users.

TC Image Format. Kofax Communication Server’s own file format for storing and converting pictures.

TC OPEN SERVER SOFTWARE. This is the software running on the TCOSS server hardware. For its basic functionality refer to SERVER. For more details refer to our TCOSS 7 System Manual. The software is tuned for high performance and for open connectivity.

The Kofax Communication Server user with the highest authorization. The Tech User right, combined with read and write access to all Kofax Communication Server files, gives the Tech user full access to all Kofax Communication Server files and messages.

A standard message stored in any Kofax Communication Server folder that contains permanent features such as the cover sheet, overlays, send options, even receivers. Templates save you the time and trouble of specifying these message components each time you create a message.

A status of Inbox messages. This means that the user has opened the message and it has been moved to the archive for eventual deletion. A user can terminate messages manually or automatic termination can be set in his/her user profile.

In TCfW, the test key feature is used by banks for transferring money. A test key is a code that verifies a transfer. For example, one user writes the bank transfer and a second, authorizing user inserts the test key.

A piece of information entered which can be edited. Text can be edited in Text mode.

Displays the whole message as text while attachments and form feeds are displayed as one reference line only. Text can be edited in this mode.

The bar below the menu bar at the top of various screens which contains the command icons, or buttons, Click any one of these icons to activate its corresponding function.

This is a printer driver used for attaching files created in virtually any Windows application as images. By printing to it from any Windows application, the user opens a new message in TCfW (if no message is already opened) and attaches the file as image to it. The user then addresses the message by filling in the header fields and presses SEND. Users can add as many image files as they want from any number of Windows applications to a single message simply by repeating this procedure with an open TCfW message.

Folders kept on the TCOSS server, as opposed to personal user folders, which are kept in Windows directories. These include the Inbox and Outbox, one Message folder per user, the System folder and the FIS folder.

See TCI.

The Kofax Communication Server (often referred to in our manuals TCOSS server) offers services to the clients connected to it. Kofax Communication Server stores all messages of the user folders and manages address books, scheduling, logging and distribution. It also handles all public lines connected such as fax, telex, ISDN, X.400, etc. Kofax Communication Server sends and receives messages even if the user's PC is switched off. In connection with PABX systems, the Kofax Communication Server can be set up to interpret DID information for automatic distribution of incoming messages. It also manages delivery and non-delivery notifications of outgoing messages. In addition, It handles printing of incoming messages on laser printers or fax machines.

Once an Inbox message has been opened, viewed, or printed, it gets the status Touched.

Somebody authorized to work with the system. Each user has a user profile and one entry in the System address book as a receiver.

TCfW users have their own user profiles, which define their rights and restrictions.

Stands for What You See Is What You Get. Image mode in TCfW displays messages in WYSIWYG-as they look when they are printed or faxed.

To change from a distant view to a more close-up view (zoom in) and vice versa (zoom out).