Preface > Address Books > Recipient Window > Address Area > Address Number Field

Address Number Field

The address sequence number, together with the Active check box, controls the order in which the address is used. When you enter a recipient's short name, Kofax Communication Server sends the message to the first address, the one with the lowest address sequence number, provided the address is active. If Kofax Communication Server cannot deliver the message, it will use the next active address as an alternate number for subsequent sending attempts.

Follow these steps to change the sequence number of an address:

  1. Select a recipient from an Address list.
  2. Click the Edit button.
  3. Select the address you want to change the sequence for in the recipient’s Address list at the bottom of the Recipient window.
  4. Enter a new sequence number for this service in the Address Number field.
  5. Click the Save Addr button.

The selected service will take the new sequence number, and all other services in the list will shift according to this change.